Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

User Relationship Management takes over where your CRM leaves off, from the moment a prospect becomes an actual customer. Parlor's User Relationship Management tracks each user's relationship with your Product, Success and Support teams. This allows you to unify your entire organization around your users' needs. Monitor customers at all stages of their lifecycle, track their status and identify key risk indicators early enough to allow your CSMs intervene. All feedback can be organized into one system of record. This will allow you to quantify the most impactful needs and close the loop with your users. You can plan and visualize your product efforts using a customizable workspace that connects to customer feedback and revenue. This allows you full transparency into the priorities and why. Parlor allows you to work independently or directly with the tools that are important to you, such as your CRM, live chat, ticketing system, JIRA, or Slack.

Description

Integrate a feedback button on your website to address critical bugs, enhance user experience, and uncover valuable insights from customers. This simple addition can be placed on any web page and comes equipped with screenshot functionality. Streamline the feedback collection process using a visual tool that operates directly on your site, allowing you to receive input straight from users without the hassle of lengthy email exchanges or congested ticketing systems. Users can express their thoughts effectively through screenshots and accompanying text, and they can reach out to you without navigating away from their current page. Obtain precise feedback with tailored feedback forms that meet your needs. Since customers are often the first to identify bugs and user experience issues, facilitating their ability to provide immediate visual feedback when they encounter a problem is essential. Furthermore, technical details such as their operating system, browser type and version, as well as any JavaScript errors, are automatically gathered, saving you valuable time in troubleshooting. This proactive approach not only fosters better communication but also strengthens the relationship between you and your users.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Slack Yes 
Zendesk Yes 
Asana No 
Basecamp No 
GitHub No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Linear Yes 
Mailchimp No 
Moodle No 
Redmine No 
Salesforce Yes 
Shopify No 
Shortcut Yes 
Trello No 
WordPress No 
Zapier No 

Integrations

Jira Yes 
Slack Yes 
Zendesk Yes 
Asana Yes 
Basecamp Yes 
GitHub Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Linear No 
Mailchimp Yes 
Moodle Yes 
Redmine Yes 
Salesforce No 
Shopify Yes 
Shortcut No 
Trello Yes 
WordPress Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Parlor.io

Founded

2017

Country

United States

Website

Parlor.io

Vendor Details

Company Name

Saber Feedback

Founded

2011

Country

Spain

Website

saberfeedback.com

Product Features

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

NSrv Reviews

NSrv

Nandvarik Systems

Alternatives

Dairy Interactive Reviews

Dairy Interactive

Dairy Coach
JHD - e SALON SPA Reviews

JHD - e SALON SPA

JHD - Complete Solutions