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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

Description

Worldwide Parcel Services provides a variety of international parcel delivery options to over 180 countries, focusing on speed, dependability, and high quality. If you're looking to send a parcel across borders, we can assist you in effortlessly comparing quotes and services from a selection of well-known couriers such as DHL, DPD, and UPS. Our offerings include shipping large parcels to numerous global destinations, working alongside top courier companies to ensure both air and road delivery solutions. Whether your destination is in Europe, Asia, or North America, we are eager to assist you with your shipping needs! No matter the large parcel delivery service you require, you can take advantage of our extensive options that include both road and air services, as well as choices for either drop-off or collection. Each shipment comes with full international tracking and £100 of free coverage as standard, providing peace of mind for your deliveries. You can easily obtain a quote for your large parcel delivery, accommodating parcels weighing up to 500kg, to any of our numerous destinations through our online platform. With our dedicated customer service team, you can rest assured that all your queries will be addressed promptly, making your shipping experience seamless and efficient.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
CJdropshipping Yes 
CWILL Yes 
DSers Yes 
Dianxiaomi Yes 
EComposer Yes 
FedEx Ship Manager Yes 
Fera Yes 
Flits Yes 
Gorgias Yes 
Growave Yes 
Intercom Yes 
Judge.me Yes 
Ryviu Yes 
Sendcloud Yes 
Shopify Email Yes 
Shopify Flow Yes 
Shopify Plus Yes 
WooCommerce Yes 
Zendesk Yes 

Integrations

Axis LMS No 
CJdropshipping No 
CWILL No 
DSers No 
Dianxiaomi No 
EComposer No 
FedEx Ship Manager No 
Fera No 
Flits No 
Gorgias No 
Growave No 
Intercom No 
Judge.me No 
Ryviu No 
Sendcloud No 
Shopify Email No 
Shopify Flow No 
Shopify Plus No 
WooCommerce No 
Zendesk No 

Pricing Details

$11 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Vendor Details

Company Name

Worldwide Parcel Services

Founded

2001

Country

United Kingdom

Website

worldwide-parcelservices.co.uk

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

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