Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.
Description
Shipway - Shipping Automation software allows Ecommerce Brands automate. It takes care of all aspects of order processing, fulfillment, returns & exchange, customer communication, and NDR management.
It also allows you to create and print bulk shipping labels in one click.
Shipway also offers a Branded Order Tracking Page, which allows you to promote and up-sell other products to your customers. This allows you to sell more and improves the overall shopping experience for your customers online.
The app allows you to manage all aspects of your return orders. It includes a DIY page with all the questions, an automated status update for customers regarding their return order status, instant refunds and seamless exchange with variants.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Shopify
Yes
WooCommerce
Yes
Browntape
No
CJdropshipping
Yes
CWILL
Yes
Dianxiaomi
Yes
FedEx Ship Manager
Yes
GemPages
Yes
Klaviyo
Yes
Loox
Yes
Integrations
Shopify
Yes
WooCommerce
Yes
Browntape
Yes
CJdropshipping
No
CWILL
No
Dianxiaomi
No
FedEx Ship Manager
No
GemPages
No
Klaviyo
No
Loox
No
Pricing Details
$11 per month
Free Trial
Yes
Free Version
No
Pricing Details
$19.99 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com/parcelwill/
Vendor Details
Company Name
Shipway by Unicommerce
Founded
2015
Country
India
Website
shipway.com
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Order Fulfillment
Choose Shipping Service
Yes
Global Shipping
No
Inventory Management
No
Multi-Channel Support
Yes
Order Management
Yes
Production Logistics
No
Recycling
No
Returns Management
Yes
Supply Chain Management
Yes
eCommerce Integration
Yes
Shipping
Air Shipping
No
Bills of Lading
Yes
Container Shipping
No
Freight Shipping
Yes
Ground Shipping
Yes
Import / Export
No
Ocean Shipping
No
Parcel Shipping
Yes
Quotes / Estimates
No
Shipment Tracking
Yes
Warehouse Management
No