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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

Description

ShippingChimp is an innovative order-tracking solution designed to provide customers with comprehensive tools that significantly improve their experience after making a purchase. It allows users to anticipate delivery issues, keeps customers informed about their order's whereabouts, addresses complaints regarding lost or damaged products, features a self-service return portal, and prompts customers for reviews at optimal times. Our primary focus is to ensure you enjoy a smooth shipping journey, from the creation of shipping labels to the successful arrival of packages. You can rely on us for a delivery experience that is free from complications. Additionally, take advantage of savings of up to 53% on your shipping expenses. No matter where you're sending your packages, we offer the most competitive rates across Canada, ensuring your shipping needs are met efficiently and affordably. With ShippingChimp, you can elevate your post-purchase satisfaction to a whole new level.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FedEx Ship Manager Yes 
ShipStation Yes 
Shopify Yes 
Shopify Plus Yes 
WooCommerce Yes 
Amazon No 
Axis LMS Yes 
BigCommerce No 
CWILL Yes 
DSers Yes 
EComposer Yes 
Growave Yes 
Intercom Yes 
Judge.me Yes 
Klaviyo Yes 
PageFly Yes 
QuickBooks Online No 
Shippo Yes 
Shopify Email Yes 

Integrations

FedEx Ship Manager Yes 
ShipStation Yes 
Shopify Yes 
Shopify Plus Yes 
WooCommerce Yes 
Amazon Yes 
Axis LMS No 
BigCommerce Yes 
CWILL No 
DSers No 
EComposer No 
Growave No 
Intercom No 
Judge.me No 
Klaviyo No 
PageFly No 
QuickBooks Online Yes 
Shippo No 
Shopify Email No 

Pricing Details

$11 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Vendor Details

Company Name

ShippingChimp

Website

www.shippingchimp.com

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Alternatives

Alternatives