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Average Ratings 0 Ratings

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features
design
support

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Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

Description

ShipEak is an all-in-one shipping automation solution tailored for eCommerce sellers, direct-to-consumer brands, marketplaces, and retail businesses. The platform supports multi-carrier shipping options, intelligent order distribution, real-time shipment tracking, and manages non-delivery reports (NDR) and cash on delivery (COD) processes efficiently. ShipEak automates the returns workflow and offers branded tracking pages to provide a polished post-purchase experience. It integrates smoothly with leading eCommerce platforms including Shopify, WooCommerce, Magento, and various warehouse management systems. Businesses using ShipEak can streamline logistics, cut down shipping expenses, and enhance delivery success rates. The platform’s intuitive dashboard and robust APIs facilitate the automation of the entire logistics lifecycle from order fulfillment to returns management. By leveraging actionable insights, sellers can improve operational performance and customer satisfaction. ShipEak empowers brands to deliver superior shipping experiences while optimizing backend processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WooCommerce Yes 
CJdropshipping Yes 
ClickPost No 
Dianxiaomi Yes 
EComposer Yes 
Flits Yes 
Gorgias Yes 
Growave Yes 
Judge.me Yes 
Klaviyo Yes 
Magento No 
ShipStation Yes 
Shiprocket No 
Shipway No 
Shopify Flow Yes 
UpOrder Yes 
Weglot Yes 
Yotpo Yes 
Zendesk Yes 

Integrations

Shopify Yes 
WooCommerce Yes 
CJdropshipping No 
ClickPost Yes 
Dianxiaomi No 
EComposer No 
Flits No 
Gorgias No 
Growave No 
Judge.me No 
Klaviyo No 
Magento Yes 
ShipStation No 
Shiprocket Yes 
Shipway Yes 
Shopify Flow No 
UpOrder No 
Weglot No 
Yotpo No 
Zendesk No 

Pricing Details

$11 per month
Free Trial Yes 
Free Version No 

Pricing Details

$30
Pricing is fully customizable according to end business needs
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Vendor Details

Company Name

ShipEak

Founded

2022

Country

India

Website

www.shipeak.com

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management Yes 

Alternatives

Alternatives