Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.
Description
Return Prime is the best returns app. It allows you to manage all of your returns, exchanges and refunds from one place. It allows customers to request a return or exchange on their own. This will help you reduce support queries and build trust. You can instantly send return labels to your customers via email and refund them via gift card, discount code or to their cards.
The app has been rated 5 stars by the App Store and is trusted by thousands upon thousands of merchants around the world. Customer support is a key element of any app. This can be easily verified by our reviews. Take a look at our reviews and you will find that we can solve all your exchange and returns problems in no time. Live chat is available to receive instant answers and solutions.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
Yes
Shopify
Yes
Appbrew
No
FedEx Ship Manager
Yes
Fera
Yes
GemPages
Yes
Klaviyo
Yes
Loox
Yes
Omnisend
Yes
PageFly
Yes
Integrations
Axis LMS
Yes
Shopify
Yes
Appbrew
Yes
FedEx Ship Manager
No
Fera
No
GemPages
No
Klaviyo
No
Loox
No
Omnisend
No
PageFly
No
Pricing Details
$11 per month
Free Trial
Yes
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com/parcelwill/
Vendor Details
Company Name
Appsdart
Founded
2020
Country
India
Website
returnprime.com
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Returns Management
3PL / ERP Integration
Yes
Automated Exchanges
Yes
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
Yes
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes