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Average Ratings 0 Ratings
Description
ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.
Description
Pier39 AI turns the order confirmation page into a revenue channel for online stores. Once a shopper completes a purchase, the platform shows offers paid for by other brands. Acting on one of those offers earns the shopper credit to spend with the store they just bought from, which gives them a reason to return.
The merchant pays nothing. Advertisers cover the cost, so store owners add income per order without discounting products or reworking their own promotions. Every offer is reviewable, and any category that competes with the store's own catalog can be excluded.
Setup on Shopify takes a few minutes and needs no development work. Wix, WooCommerce, Salesforce Commerce, Adobe Commerce, and Webflow are also supported. More than 1,500 stores and over 150 advertisers currently use the network.
Aimed at direct-to-consumer brands and retailers tracking revenue per order and repeat purchase rate.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
Yes
WooCommerce
Yes
CJdropshipping
Yes
CWILL
Yes
DSers
Yes
Dianxiaomi
Yes
EComposer
Yes
FedEx Ship Manager
Yes
Fera
Yes
Flits
Yes
Integrations
Shopify
Yes
WooCommerce
Yes
CJdropshipping
No
CWILL
No
DSers
No
Dianxiaomi
No
EComposer
No
FedEx Ship Manager
No
Fera
No
Flits
No
Pricing Details
$11 per month
Free Trial
Yes
Free Version
No
Pricing Details
Free
Free to install. Merchants earn revenue on every transaction.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com/parcelwill/
Vendor Details
Company Name
Pier39 AI
Founded
2024
Country
United States
Website
pier39.ai
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No