Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
After-sales service has evolved beyond being a mere secondary consideration. The ParcelPanel post-purchase solution effectively lowers your after-sales expenses while enhancing customer satisfaction and boosting revenue conversion. Our offerings, which include order tracking, returns and exchanges, and shipping protection, strike the perfect balance between being comprehensive and user-friendly; opt for the product that aligns with your current business needs to elevate your brand. By providing captivating brand order tracking experiences, you can minimize WISMO inquiries, cultivate customer loyalty, and stimulate sales growth. Additionally, offering seamless return and appealing exchange processes helps to decrease losses, lessen friction, and safeguard revenue. First-rate shipping protection services further enhance shopping confidence, improve customer satisfaction, and contribute to profit increases. ParcelPanel seamlessly integrates with other leading platforms and applications to cater to your unique requirements and harness the potential of automation. In just a few minutes, ParcelPanel can empower your brand without the necessity for coding or complicated procedures, allowing you to focus on what truly matters—your customers. Ultimately, this innovative approach to after-sales will transform your business dynamics.
Description
As technology continues to advance alongside innovative marketing strategies, companies are now able to penetrate markets that were once deemed inaccessible. This surge in global commerce presents significant opportunities to enhance and optimize processes to accommodate growth in this evolving landscape. Our approach emphasizes the enhancement of Reverse Commerce Management (RCM), which focuses on the often-overlooked aspects of the supply chain related to returns. Returngoods, developed on standardized Internet software, offers a comprehensive and user-friendly solution designed to tackle the complexities associated with the return process. By facilitating better communication and interaction among customers, suppliers, manufacturers, distributors, and outsourced logistics providers, Returngoods significantly enhances the overall management of RCM, ultimately leading to improved efficiency and customer satisfaction. Additionally, this streamlined approach not only aids in managing returns but also contributes to the sustainable practices of businesses by reducing waste and improving resource utilization.
API Access
Has API
API Access
Has API
Integrations
CJdropshipping
Dianxiaomi
EComposer
Flits
Gorgias
Intercom
Judge.me
Klaviyo
Loox
PageFly
Integrations
CJdropshipping
Dianxiaomi
EComposer
Flits
Gorgias
Intercom
Judge.me
Klaviyo
Loox
PageFly
Pricing Details
$11 per month
Free Trial
Free Version
Pricing Details
$29.99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ParcelPanel
Country
United States
Website
www.parcelpanel.com
Vendor Details
Company Name
Returngoods
Founded
2004
Country
United States
Website
www.returngoods.com
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection