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support

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Description

Parallax empowers teams with industry best practices to unlock stronger margins and better revenue. This will lead to strategic growth. Parallax is a platform that helps digital service companies with growth ambitions make strategic decisions with confidence. Data and decisions are kept in silos by a variety of spreadsheets and homegrown tools. Delivery teams are forced to give up the tools they use every single day by monolithic platforms. Lack of visibility can hinder consistent performance. Uncertainty and friction can be eliminated by a connected toolkit and a shared perspective. Parallax, an innovative PSA solution, focuses on integrations and a consultative approach that will help you grow stronger and more purposefully. Parallax, a powerful PSA solution, helps to increase operational maturity and maximize profitability. It also drives growth. Parallax was created to address the problems of homegrown tools that are not working or monolithic solutions which do not deliver.

Description

Adopt effective strategies for capacity planning and utilization to maximize both workload efficiency and profitability. By leveraging data-driven insights, you can enhance your service operations and bolster your organization's financial stability through the use of PSA-native analytics. Focus on your customer experience by integrating professional service automation with proposal automation, knowledge management, and customer sentiment analysis. Upland PSA revolutionizes the project delivery process for service organizations, ensuring a seamless transition from initial customer engagement to sustained success. Our comprehensive software includes features for robust timesheet and expense tracking, project management, customer billing, and financial oversight, while also providing tools for proposal automation, knowledge management, and customer feedback. This holistic approach allows you to prioritize customer satisfaction and drive positive outcomes right from the outset, ensuring a strong foundation for long-term relationships.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Asana Yes 
Exclusive Addons Yes 
Harvest Yes 
HubSpot Content Hub Yes 
Jira Yes 
Microsoft Dynamics 365 No 
Microsoft SharePoint No 
Microsoft Teams Yes 
NetSuite Yes 
Pipedrive Yes 
QuickBooks Online No 
QuickBooks Online Advanced No 
SAP Concur No 
Sage Intacct No 
Slack Yes 
Tempo Report Yes 

Integrations

Salesforce Yes 
Asana No 
Exclusive Addons No 
Harvest No 
HubSpot Content Hub No 
Jira No 
Microsoft Dynamics 365 Yes 
Microsoft SharePoint Yes 
Microsoft Teams No 
NetSuite No 
Pipedrive No 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
SAP Concur Yes 
Sage Intacct Yes 
Slack No 
Tempo Report No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$20 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Parallax

Country

United States

Website

www.getparallax.com

Vendor Details

Company Name

Upland Software

Founded

2012

Country

United States

Website

uplandsoftware.com

Product Features

Collaboration

Brainstorming No 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management No 
Version Control No 
Video Conferencing No 

Professional Services Automation

Billing & Invoicing No 
CRM No 
Client Portal No 
Collaboration Tools Yes 
Document Management No 
Portfolio Management Yes 
Project Management No 
Proposal Generation No 
Quote Management No 
Resource Management Yes 
Time & Expense Tracking No 

Project Planning

Agile Methodologies No 
Budget Management Yes 
Collaboration Tools Yes 
Due Date Tracking Yes 
Gantt Charts Yes 
Kanban Board No 
Prioritization No 
Progress Tracking Yes 
Resource Management Yes 
Task Management No 
Template Management No 
Traditional Methodologies No 

Project Tracking

Collaboration Tools Yes 
Cost-to-Completion Tracking Yes 
Gantt Charts Yes 
Kanban Board No 
Milestone Tracking No 
Percent-Complete Tracking No 
Prioritization No 
Status Tracking Yes 
Time & Expense Tracking No 

Resource Management

Capacity Management Yes 
Data Visualization Yes 
Demand Forecasting Yes 
Drag & Drop Yes 
Employee Scheduling Yes 
Filtered Search Yes 
Resource Allocation Yes 
Skills Tracking Yes 
Utilization Management Yes 

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance No 
Variable Workforce No 

Product Features

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management No 
Resource Management Yes 
Time & Expense Tracking Yes 

Project Management

Agile Methodologies No 
Budget Management No 
Client Portal No 
Collaboration Tools Yes 
Cost-to-Completion Tracking No 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking No 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking No 
Traditional Methodologies No 

Resource Management

Capacity Management No 
Data Visualization No 
Demand Forecasting No 
Drag & Drop No 
Employee Scheduling No 
Filtered Search No 
Resource Allocation Yes 
Skills Tracking No 
Utilization Management No 

Alternatives

Alternatives

Continuum PSA Reviews

Continuum PSA

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