Average Ratings 2 Ratings
Average Ratings 4 Ratings
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Description
Paperform's unmatched versatility allows you to create dynamic forms such as eSignatures and surveys, as well bookings, payments, and more. All in one place. Paperform is a digital Swiss Army Knife.
The powerful editor is an easy-to-use solution that doesn't require any coding. It's just like writing a document, but much more fun. You can customize your projects in a wide range of ways. For example, you can embed content, add branded fonts and layouts, or even use a theme.
You don't want to start from scratch? Paperform offers over 700 templates and 3,000 integrations to help you create anything, from simple signup forms to complex bookings and payment forms.
Paperform is both. Paperform has more than 25 different question types to create forms that are tailored to your needs. The platform is powerful enough to meet all your needs - from guided mode, conditional logic and complex calculations.
Description
Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture feedback, unify insights, analyze with AI, and close the loop. With surveys, automation, reputation and case management, it enables organizations to improve experiences, reduce churn, and increase customer satisfaction across channels, locations, and functions.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Easyflow
Yes
Quickwork
Yes
Stackreaction
Yes
WiserNotify
Yes
Workers by Delos
Yes
Zendesk
Yes
Zenkit Base
Yes
Constant Contact
Yes
Desktop.com
Yes
Drip
Yes
Integrations
Easyflow
Yes
Quickwork
Yes
Stackreaction
Yes
WiserNotify
Yes
Workers by Delos
Yes
Zendesk
Yes
Zenkit Base
Yes
Constant Contact
No
Desktop.com
No
Drip
No
Pricing Details
$20/user/month
Essentials: $20-$24 per month
Pro: $40-$49 per month
Agency: $135-$159 per month
Enterprise: Contact sales for a pricing quote
14-day Free trial included with all plans.
Pro: $40-$49 per month
Agency: $135-$159 per month
Enterprise: Contact sales for a pricing quote
14-day Free trial included with all plans.
Free Trial
Yes
Free Version
No
Pricing Details
$199.00/month
Feedback Management
Starting from $199/month
Zonka Feedback’s Feedback Management Platform enables businesses to capture and act on feedback across every channel, measure CX metrics, and close the loop with automation and collaboration.
• Multi-channel surveys (email, SMS, WhatsApp, kiosks, web, in-app, offline)
• NPS, CSAT & CES measurement
• Online reputation management
• Advanced targeting & user segmentation
• Customizable & multilingual surveys
• Real-time dashboards, alerts & digests
• Case management & closed-loop workflows
• CX automation & workflows
• Location & Agent-based CX management
• Contact & user journey tracking
• 20+ premium integrations
AI Feedback Intelligence
Starting from $999/month
Zonka Feedback’s AI Feedback Intelligence Platform transforms high-volume unstructured feedback into actionable insights with GenAI-powered analysis, trends, and real-time role-based dashboards.
• Unify feedback from surveys, reviews, tickets, chats & calls
• AI-powered themes, entities & sentiment analysis
• NPS, CES, CSAT Impact analysis
• “Ask AI” Insights Assistant
• Key Driver identification
• Location, agent & entity insights
• Case management & CX automation
• Real-time alerts & digest emails
• Customizable AI (add/edit themes, business entities)
• Granular frontline & location-level intelligence
Starting from $199/month
Zonka Feedback’s Feedback Management Platform enables businesses to capture and act on feedback across every channel, measure CX metrics, and close the loop with automation and collaboration.
• Multi-channel surveys (email, SMS, WhatsApp, kiosks, web, in-app, offline)
• NPS, CSAT & CES measurement
• Online reputation management
• Advanced targeting & user segmentation
• Customizable & multilingual surveys
• Real-time dashboards, alerts & digests
• Case management & closed-loop workflows
• CX automation & workflows
• Location & Agent-based CX management
• Contact & user journey tracking
• 20+ premium integrations
AI Feedback Intelligence
Starting from $999/month
Zonka Feedback’s AI Feedback Intelligence Platform transforms high-volume unstructured feedback into actionable insights with GenAI-powered analysis, trends, and real-time role-based dashboards.
• Unify feedback from surveys, reviews, tickets, chats & calls
• AI-powered themes, entities & sentiment analysis
• NPS, CES, CSAT Impact analysis
• “Ask AI” Insights Assistant
• Key Driver identification
• Location, agent & entity insights
• Case management & CX automation
• Real-time alerts & digest emails
• Customizable AI (add/edit themes, business entities)
• Granular frontline & location-level intelligence
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Paperform
Founded
2016
Country
Australia
Website
paperform.co
Vendor Details
Company Name
Zonka Feedback
Founded
2014
Country
India
Website
www.zonkafeedback.com
Product Features
Forms Automation
Approval Process Control
No
Archiving & Retention
No
Collaboration
Yes
Document Indexing
No
Drag & Drop
Yes
Full Text Search
No
Remote Document Access
Yes
Rules-Based Workflow
Yes
Text Editing
Yes
Version Control
No
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
Yes
Conversational Forms
No
Data Tables
Yes
Drag & Drop / No Code
Yes
Export to PDF
Yes
HIPAA Compliant
No
Import Existing Forms
Yes
Mobile Forms
Yes
Offline Forms
No
Pre-made Templates
Yes
Quizzes / Questionnaires
Yes
Reporting / Data Visualization
Yes
Signup Forms
Yes
Surveys
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
Yes
Audience Targeting
No
Campaign Management
No
Contact Management
No
Customizable Templates
No
Keyword Tracking
No
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
No
Survey Builder
No
Template Management
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
