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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Each client of Paperclip has distinct needs when it comes to telephone answering services. We collaborate closely with you to gain insights into your culture, systems, and processes, allowing us to customize our telephone answering solutions to meet your individual needs. When you see a help icon pop up on a webpage, that’s indicative of Live Chat functionality. If you’ve experienced Live Chat and think it could benefit your business, Paperclip is ready to assist. For many businesses, an incoming call often signifies a potential client wishing to schedule an appointment, make a reservation, or place an order. Missing such calls could mean lost opportunities. If you require telephone answering services, Paperclip is the ideal choice for you. As one of the UK’s premier and most established specialists in this field, we offer services that include answering your calls, managing your bookings and appointments, processing orders, and serving as your live chat operator. Our commitment is to ensure that no call goes unanswered and every opportunity is seized.

Description

A call accounting system, in its most basic form, collects and retains data regarding telephone calls from various phone systems for subsequent examination by an individual or a computer. In a typical business setting, a telephone system equipped with multiple extensions or handsets is referred to as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange). This system facilitates the connection between multiple telephone lines and the local telephone exchange, linking it to the office's handsets. Additionally, PBX extensions are not confined to human-operated handsets; they can also encompass extensions designated for auto attendants, hunt groups, voice mail systems, fax machines, and a variety of other devices, thereby enhancing communication efficiency within the organization. The versatility of these systems allows businesses to manage their communications more effectively while also providing valuable insights through call data analysis.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Hindsight Yes 
RMS Cloud No 
SmartOffice Yes 

Integrations

Hindsight No 
RMS Cloud Yes 
SmartOffice No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$8 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Paperclip

Country

United Kingdom

Website

www.paperclip.co.uk

Vendor Details

Company Name

TIM Technologies

Founded

2006

Country

Australia

Website

www.tim4biz.com

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log Yes 

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