Average Ratings 104 Ratings
Average Ratings 0 Ratings
Description
Paligo supports teams working with complex technical documentation that needs to grow, adapt, and stay consistent over time. Built specifically for structured content at scale, Paligo enables organizations to treat documentation as a long-term business asset—powered by reuse, automation, and strong content governance.
Paligo’s cloud-based CCMS is designed around modular content. Teams can write once, reuse components across multiple outputs, and keep documentation aligned across products, formats, and languages. This reduces manual effort, speeds up updates, and cuts translation overhead, allowing teams to publish faster while minimizing errors.
The platform pairs advanced structured authoring capabilities with a modern, approachable interface. This makes Paligo effective for experienced documentation specialists while remaining accessible to contributors across the organization. From creation and collaboration to translation and multichannel delivery, Paligo brings the entire documentation workflow into one controlled environment.
Paligo’s purpose is to help organizations move past static, fragmented documentation practices and build content operations that support continuous growth. With Paligo, teams stay in control of complexity and deliver documentation that evolves alongside their business.
Description
Facilitate self-service and personalized content at key points along the customer journey. Transform technical content that you already have
into a great self-service experience. Customers need personalized, relevant, and easy-to find answers in your documentation portal, community or support site. Remote workers can benefit from real-time guidance that analyses each case and recommends relevant technical content. Enhance your product's value and customer experience by understanding where friction is occurring and how customers interact with your content. Zoomin seamlessly integrates with many of the most popular platforms and tools, providing a scalable solution that provides your customers with the answers they need, without requiring you to change your workflow.
API Access
Has API
Yes
API Access
Has API
No
Integrations
GitHub
Yes
GitLab
Yes
Google Analytics
Yes
Salesforce
Yes
Salesforce Agentforce Service
Yes
ServiceNow
Yes
Zendesk
Yes
Adobe Analytics
No
Fluid Topics
Yes
Freshcaller
Yes
Integrations
GitHub
Yes
GitLab
Yes
Google Analytics
Yes
Salesforce
Yes
Salesforce Agentforce Service
Yes
ServiceNow
Yes
Zendesk
Yes
Adobe Analytics
Yes
Fluid Topics
No
Freshcaller
No
Pricing Details
Contact Sales for details on pricing.
Available in three tiers:
Professional
Business
Enterprise
Available in three tiers:
Professional
Business
Enterprise
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Paligo
Founded
2015
Country
Sweden
Website
paligo.net
Vendor Details
Company Name
Zoomin Software
Founded
2015
Country
United States
Website
www.zoominsoftware.com
Product Features
Content Collaboration
Client Portal
No
Cloud Storage
Yes
Digital Asset Management
No
Document Creation / Editing
Yes
Document Management
Yes
Electronic Signature
No
Feedback Management
Yes
File Sharing
No
Messaging / Discussion
No
Real-Time / Interactive Editing
Yes
Roles / Permissions
Yes
Search
Yes
Version Control
Yes
Video / Image Editing
No
Workflow / Approval Process
Yes
Document Version Control
Access Controls/Permissions
Yes
Approval Process Control
Yes
Archiving & Retention
No
Audit Trail
Yes
Commenting / Notes
Yes
Document Check-in / Check-out
No
For Engineering Documents
No
Revision History
Yes
Version Comparison
No
Version Rollback
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
Yes
Collaboration Tools
Yes
Docs Web Hosting
No
Feedback Capture
No
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
Yes
Webhooks
No
reStructured Text Support
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
Yes
Collaboration Tools
No
Docs Web Hosting
No
Feedback Capture
Yes
Markdown Support
No
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
No
WYSIWIG Editor
Yes
Webhooks
Yes
reStructured Text Support
No
