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Description
Palexy is an innovative retail analytics platform driven by AI, which leverages existing CCTV systems to create a thorough business intelligence framework, allowing retailers to boost store performance and enhance the customer journey without the need for extra hardware costs. Its comprehensive toolset includes features like Traffic Counter 2.0 for accurate customer tracking, an Automated Staff Scheduler to maximize workforce efficiency, a Store Optimizer that delivers real-time insights on sales and service metrics, a Remote Store Auditor ensuring compliance, and a Cashier Fraud Detector that uncovers irregularities in transactions. By merging video analytics with information from point-of-sale systems, employee schedules, and store layouts, Palexy equips businesses with valuable insights into customer habits, employee engagement, and overall store performance. This integration empowers retailers to make informed, data-backed choices that can lead to improved conversion rates, heightened customer satisfaction, and enhanced operational efficiency. Ultimately, Palexy transforms how retailers approach their strategies, paving the way for smarter business practices.
Description
The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Palexy
Founded
2019
Country
Thailand
Website
www.palexy.com
Vendor Details
Company Name
Wayvee
Founded
2023
Country
United States
Website
wayvee.com
Product Features
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management