Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Establish your own delivery or package statuses to keep customers informed about their shipment's journey, going beyond the standard statuses of received, delivered, and returned. Create tailored data fields for both Recipients and Package records to enhance reporting capabilities and improve overall manageability of the delivery process. Every action related to the package's delivery is meticulously tracked and recorded, providing complete accountability for the package history. Identify various user roles within the system to facilitate package management and minimize the likelihood of errors. Implement custom notification messages to ensure that customers receive timely updates at every phase of the delivery process, complete with comprehensive delivery information. Additionally, send email updates to all recipients for urgent notifications or routine communications, with automated reminder emails included for convenience. To further enhance service, capture digital signatures from recipients using compatible signature devices or through mobile gadgets like tablets and smartphones, thereby streamlining the delivery confirmation process.
Description
Our mailroom management software enhances your operational efficiency by managing every step from verifying carrier counts to sorting, staging, routing, notifying, tracking, delivering, and reporting on packages. rtdiQ maintains a comprehensive digital record of the entire package custody chain throughout its lifecycle. You can monitor packages from the instant they arrive until they are digitally signed for at their final destination. Traditional manual systems often lead to human mistakes, but with RTDIQ, the whole process is automated. Recipients receive timely notifications via text and email, and delivery alerts can be customized for enhanced communication. Stay informed about package arrivals and their locations. With each stage of the journey documented, accountability for losses can be assigned to employees. Additionally, features such as digital signatures and photo attachments provided through the app serve as solid proof of delivery. You can also create tailored reports for lost packages, allowing for necessary adjustments and improvements to your processes. This level of oversight not only promotes accountability but also enhances overall productivity and service reliability.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$299 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
$40 per feature per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Excercio
Founded
2000
Country
United States
Website
paklog.excercio.com
Vendor Details
Company Name
rtdiQ
Country
United States
Website
rtdiq.com
Product Features
Mailroom Management
Barcode Scanning
Yes
CASS Certified
No
Duplicate Management
No
Graphical Mail Piece Designer
Yes
Intelligent Mail Support
Yes
Job Management
Yes
PAVE Certified Presorting
No
Package Tracking
Yes
Signature Capture
Yes
Product Features
Asset Tracking
Activity Tracking
No
Audit Trails
No
Barcoding / RFID
No
Checkout / Check-In
No
Depreciation Tracking
No
Disposal Tracking
No
Inventory Management
No
Location Tracking
No
QR Codes
No
Reservations
No
Service History
No
Fixed Asset Management
Asset Budgeting
No
Asset Lifecycle Management
No
Audit Trail
No
Barcoding / RFID
No
Depreciation Management
No
Disposal Management
No
Document Management
No
Inventory Tracking
No
Tax Management
No
Mailroom Management
Barcode Scanning
No
CASS Certified
No
Duplicate Management
No
Graphical Mail Piece Designer
No
Intelligent Mail Support
No
Job Management
No
PAVE Certified Presorting
No
Package Tracking
No
Signature Capture
No