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features
design
support

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Description

At Pagerly, we recognize that each organization has distinct needs. Our platform provides a wide array of customization features, allowing you to adapt the incident management workflow to perfectly fit your requirements. There's no need to add another tool to your tech stack, as Pagerly integrates seamlessly with your existing systems. You can efficiently manage all requests and incidents without the hassle of constantly switching windows, while also leveraging all the collaborative features available in Slack. When there's a change in the on-call schedule, you can effortlessly update the team's channel topic to reflect the current on-call personnel. Additionally, our system enables you to easily track and oversee the status, progress, and resolution time of tickets, ensuring that actions are taken swiftly to avert any possible breaches and maintain operational efficiency. By streamlining your incident management process, Pagerly empowers your team to focus on what truly matters—delivering exceptional service.

Description

Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Opsgenie Yes 
PagerDuty Yes 
Slack Yes 
Azure Kubernetes Service (AKS) No 
Bash No 
Chronosphere No 
Datadog No 
Docker No 
GitHub Yes 
Google Docs Yes 
Google Meet Yes 
Helm No 
JumpCloud No 
Kubernetes No 
Linear Yes 
Red Hat OpenShift No 
Ubuntu No 
Zapier Yes 
Zendesk Yes 

Integrations

Jira Yes 
Opsgenie Yes 
PagerDuty Yes 
Slack Yes 
Azure Kubernetes Service (AKS) Yes 
Bash Yes 
Chronosphere Yes 
Datadog Yes 
Docker Yes 
GitHub No 
Google Docs No 
Google Meet No 
Helm Yes 
JumpCloud Yes 
Kubernetes Yes 
Linear No 
Red Hat OpenShift Yes 
Ubuntu Yes 
Zapier No 
Zendesk No 

Pricing Details

$15 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Pagerly

Country

United States

Website

www.pagerly.io

Vendor Details

Company Name

Shoreline.io

Founded

2019

Country

United States

Website

www.shoreline.io

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring No 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management No 
Supply Monitoring No 
Workflow Approval Yes 

DevOps

Approval Workflow Yes 
Dashboard Yes 
KPIs No 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management No 
Timeline Management No 
Troubleshooting Reports Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management No 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation Yes 
Compliance Reporting Yes 
Forensic Data Retention No 
Incident Alerting Yes 
Incident Database Yes 
Incident Logs Yes 
Incident Reporting Yes 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration Yes 
Threat Intelligence No 
Timeline Analysis Yes 
Workflow Automation Yes 
Workflow Management Yes 

Issue Tracking

Assignment Management No 
Dashboard Yes 
Escalation Management No 
Issue Auditing Yes 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues Yes 
Scheduling No 
Task Management No 

Log Management

Archiving No 
Audit Trails Yes 
Compliance Reporting No 
Consolidation No 
Data Visualization No 
Event Logs No 
Network Logs No 
Remediation No 
Syslogs No 
Thresholds No 
Web Logs No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Server Management

CPU Monitoring Yes 
Credential Management No 
Database Servers Yes 
Email Monitoring No 
Event Logs No 
History Tracking No 
Patch Management No 
Scheduling No 
User Activity Monitoring No 
Virtual Machine Monitoring Yes 

Alternatives

Alternatives

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