Average Ratings 44 Ratings

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Average Ratings 0 Ratings

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Description

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Description

Enhance team efficiency by directing alerts to the appropriate individuals, facilitating swift collaboration and resolution of issues. By ensuring that alerts reach the right recipients, you can minimize the time taken to acknowledge and rectify incidents. Our complete ChatOps experience seamlessly integrates with your existing tools, offering incident timelines and reporting functionalities that support blameless post-incident analysis. Foster engagement by meeting individuals in their work environments; our mobile-first solutions utilize machine learning to provide on-call accessibility from any location. Splunk On-Call streamlines incident management processes, alleviating alert fatigue and promoting higher uptime rates. Utilize Splunk On-Call to optimize your on-call schedules and escalation frameworks, automating everything from rotations to overrides. Our platform delivers contextual alert details, machine learning-based suggestions, and enhances collaboration to efficiently tackle issues, all while meticulously documenting crucial remediation information for future reference. This allows teams to not only resolve incidents promptly but also to learn from them to improve future responses.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AlertSite Yes 
Bugsnag Yes 
Checkly Yes 
Cron To Go Yes 
Cronitor Yes 
Dotcom-Monitor Yes 
Epsagon Yes 
Exigence Yes 
FireHydrant Yes 
Honeybadger Yes 
Nagios XI Yes 
New Relic Yes 
Opsview Yes 
Phoenix Incidents Yes 
Postman Yes 
ServiceNow Yes 
Splunk Cloud Platform Yes 
StatusHub Yes 
Uptime.com Yes 
Workato Yes 

Integrations

AlertSite Yes 
Bugsnag Yes 
Checkly Yes 
Cron To Go Yes 
Cronitor Yes 
Dotcom-Monitor Yes 
Epsagon Yes 
Exigence Yes 
FireHydrant Yes 
Honeybadger Yes 
Nagios XI Yes 
New Relic Yes 
Opsview Yes 
Phoenix Incidents Yes 
Postman Yes 
ServiceNow Yes 
Splunk Cloud Platform Yes 
StatusHub Yes 
Uptime.com Yes 
Workato Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$27.00/month/user
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PagerDuty

Founded

2006

Country

United States

Website

www.pagerduty.com

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.splunk.com

Product Features

DevOps

Approval Workflow Yes 
Dashboard Yes 
KPIs Yes 
Policy Management Yes 
Portfolio Management Yes 
Prioritization Yes 
Release Management Yes 
Timeline Management Yes 
Troubleshooting Reports Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management No 

IT Alerting

Alert Noise Reduction Yes 
Alert Routing Yes 
Dynamic Notifications Yes 
Enriched Incident Context Yes 
Escalation Policies Yes 
Incident History Audit Yes 
Multi-User Alerting Yes 
Multiple Alert Types Yes 
On-Call Management Yes 
Rich HTML Email Notifications Yes 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring Yes 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management No 
Release Management Yes 
Self Service Portal No 
Service Catalog No 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management No 
Contract/License Management Yes 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal No 

Log Management

Archiving No 
Audit Trails No 
Compliance Reporting No 
Consolidation No 
Data Visualization Yes 
Event Logs Yes 
Network Logs No 
Remediation Yes 
Syslogs No 
Thresholds No 
Web Logs No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

SaaS Management

License Management Yes 
Onboarding Yes 
Renewal Management Yes 
SaaS Operations Management Yes 
Shadow IT Detection Yes 
Spend Management Yes 
Subscription Management Yes 
Usage Tracking / Analytics Yes 
Vendor Management Yes 

Server Management

CPU Monitoring Yes 
Credential Management No 
Database Servers Yes 
Email Monitoring No 
Event Logs Yes 
History Tracking Yes 
Patch Management Yes 
Scheduling Yes 
User Activity Monitoring Yes 
Virtual Machine Monitoring No 

Website Monitoring

Availability Testing No 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring Yes 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring Yes 
Transaction Monitoring No 
Uptime Reporting No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Issue Tracking

Assignment Management No 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues No 
Scheduling Yes 
Task Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Log Management

Archiving No 
Audit Trails No 
Compliance Reporting No 
Consolidation No 
Data Visualization No 
Event Logs No 
Network Logs No 
Remediation No 
Syslogs No 
Thresholds No 
Web Logs No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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