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Average Ratings 12 Ratings

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Description

The Reviews & Messaging Solution for Local Enterprises. Paddle CRM serves as a comprehensive online tool designed for local enterprises, equipping them with essential features for lead generation, customer interaction, review management, and payment processing. This platform enhances customer acquisition, boosts ratings, fosters a strong reputation, accelerates payment collection, and facilitates effective communication with clients. Among its key offerings are: Automated online review management: Streamline your review requests, manage all responses from a single dashboard, and enhance your overall ratings. Direct messaging capabilities: Engage with customers through various channels, including text messaging, Facebook Messenger, Google Messages, and an integrated webchat. Secure payment collection: Effortlessly gather payments by sending a secure payment link to customers' mobile devices. Comprehensive CRM functionalities: Broaden your customer base with tools like lead importation and enhanced client communication features, ensuring a more robust engagement strategy. Paddle CRM ultimately empowers local businesses to thrive in a competitive landscape.

Description

Rannkly, an AI-driven software, can manage and improve the online reputation and social media platforms for a business from a single dashboard. It allows you to monitor, respond, and generate ratings and reviews for your business in order to build your brand. It automates the response process using time-saving technology. You can also schedule and publish social posts to all platforms with one click. All these features are combined with the all-in-one QR Code which allows both customer and organization to interact with each other using better technological tools. Customer can easily check out the services of the organization. Organization can also collect and organize customer data effectively. Customers can view the menus, offers, and coupons of the company. Organizations can manage their customer database with a single scan of WhatsApp. Accept payments via QR code and connect to your organization to increase public engagement

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Google Business Profile Yes 
Instagram Yes 
LinkedIn Yes 
Facebook Ads Yes 
Google Play No 
LinkedIn Ads Yes 
MakeMyTrip No 
Meta Ads Yes 
QuickBooks Desktop Premier Yes 
QuickBooks Desktop Pro Yes 
QuickBooks GoPayment Yes 
Shippo Yes 
Slack Yes 
Stripe Yes 
TikTok Ads Yes 
Tripadvisor No 
Unsplash No 
WooCommerce Yes 
X (Twitter) No 

Integrations

Facebook Yes 
Google Business Profile Yes 
Instagram Yes 
LinkedIn Yes 
Facebook Ads No 
Google Play Yes 
LinkedIn Ads No 
MakeMyTrip Yes 
Meta Ads No 
QuickBooks Desktop Premier No 
QuickBooks Desktop Pro No 
QuickBooks GoPayment No 
Shippo No 
Slack No 
Stripe No 
TikTok Ads No 
Tripadvisor Yes 
Unsplash Yes 
WooCommerce No 
X (Twitter) Yes 

Pricing Details

$197 per month
Startup Plan: $197/month – All core features, up to 1 location
Pro Plan: $397/month - more advanced features
Premium Plan: $697/month – Advanced automations, enhanced support, branding, etc
All plans require the separate purchase of usage-based credits (SMS, email, phone, AI).
Free Trial No 
Free Version No 

Pricing Details

$9 per month
There are 3 different plans for pricing:

Basic plan
Premium plan
Enterprise plan
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Paddle CRM

Founded

2023

Country

United States

Website

lp.paddlecrm.com

Vendor Details

Company Name

Rannkly

Founded

2021

Country

India

Website

www.rannkly.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics Yes 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat Yes 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Local Marketing

Advertising Management No 
CRM Yes 
Email Marketing Yes 
Feedback Management Yes 
Live Chat Yes 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics Yes 
Review Management Yes 
SEO Management No 
Social Media Management Yes 
Store Locator No 
Website Management No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis Yes 
Trend Tracking No 

Alternatives

Alternatives