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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Reviews & Messaging Solution for Local Enterprises. Paddle CRM serves as a comprehensive online tool designed for local enterprises, equipping them with essential features for lead generation, customer interaction, review management, and payment processing. This platform enhances customer acquisition, boosts ratings, fosters a strong reputation, accelerates payment collection, and facilitates effective communication with clients. Among its key offerings are: Automated online review management: Streamline your review requests, manage all responses from a single dashboard, and enhance your overall ratings. Direct messaging capabilities: Engage with customers through various channels, including text messaging, Facebook Messenger, Google Messages, and an integrated webchat. Secure payment collection: Effortlessly gather payments by sending a secure payment link to customers' mobile devices. Comprehensive CRM functionalities: Broaden your customer base with tools like lead importation and enhanced client communication features, ensuring a more robust engagement strategy. Paddle CRM ultimately empowers local businesses to thrive in a competitive landscape.

Description

Instantly connect applications using our extensive library of pre-built connectors, allowing for the seamless replacement of outdated systems as your business expands. Manage all your integrations through a centralized dashboard where you can schedule data synchronizations and troubleshoot any issues with ease. The Patchworks platform is designed to adjust to your business needs, offering both pre-built applications and custom integrations, ensuring you have the necessary connections for everything. Effortlessly transfer data across your eCommerce, ERP, warehouse, logistics, finance, EPOS, and marketplace solutions. With dedicated account managers and expert support guaranteeing 99.99% uptime, we are committed to ensuring your operations run without a hitch. Moreover, Patchworks BI provides you with a unified view of your entire business, enabling insights from top basket pair analysis to identifying refund variances across systems. By utilizing Patchworks BI, you can save precious time, increase sales, and facilitate business growth. Additionally, easily export customer lists based on their purchasing habits and segment those who frequently engage with discount codes for targeted marketing efforts. This comprehensive approach allows for improved customer engagement and streamlined operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WooCommerce Yes 
Amazon Web Services (AWS) No 
Brightpearl No 
CSM CXP No 
CargoWise No 
Clover No 
E-rmis No 
Fashion Master No 
Google Ads Yes 
Google Calendar Yes 
Marketplacer No 
Meta Ads Yes 
Panoply No 
QuickBooks Desktop Premier Yes 
QuickBooks Enterprise Yes 
Sitoo No 
Slack Yes 
Swell Advantage No 

Integrations

Shopify Yes 
WooCommerce Yes 
Amazon Web Services (AWS) Yes 
Brightpearl Yes 
CSM CXP Yes 
CargoWise Yes 
Clover Yes 
E-rmis Yes 
Fashion Master Yes 
Google Ads No 
Google Calendar No 
Marketplacer Yes 
Meta Ads No 
Panoply Yes 
QuickBooks Desktop Premier No 
QuickBooks Enterprise No 
Sitoo Yes 
Slack No 
Swell Advantage Yes 

Pricing Details

$197 per month
Startup Plan: $197/month – All core features, up to 1 location
Pro Plan: $397/month - more advanced features
Premium Plan: $697/month – Advanced automations, enhanced support, branding, etc
All plans require the separate purchase of usage-based credits (SMS, email, phone, AI).
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Paddle CRM

Founded

2023

Country

United States

Website

lp.paddlecrm.com

Vendor Details

Company Name

Patchworks

Country

United Kingdom

Website

www.us.wearepatchworks.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

iPaaS

AI / Machine Learning No 
Cloud Data Integration No 
Dashboard No 
Data Quality Control No 
Data Security No 
Drag & Drop No 
Embedded iPaaS No 
Integration Management No 
Pre-Built Connectors No 
White Label No 
Workflow Management No 

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