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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PackageLog specializes in managing mail and packages specifically for the apartment sector, with a focus on student housing solutions. Established in 2000, our Mail Management division efficiently handles daily mail and package deliveries for over 90,000 student housing residents across the country. We provide a variety of package room options, including both indoor and outdoor lockers, refrigerated units, and secure monitored storage areas for multifamily and student housing properties nationwide. What sets us apart? Our dedicated team consists of seasoned professionals who bring decades of expertise to the table, helping to alleviate the challenges related to mail and package handling, including issues of theft, loss, and persistent resident complaints. We pride ourselves on delivering round-the-clock support, with live operators available to address any mail and package issues at any time. Additionally, we strive to be a standout in customer service, ensuring that our clients receive exceptional support at all times. With us, your apartment community can enjoy peace of mind and improved resident satisfaction.

Description

Our mailroom management software enhances your operational efficiency by managing every step from verifying carrier counts to sorting, staging, routing, notifying, tracking, delivering, and reporting on packages. rtdiQ maintains a comprehensive digital record of the entire package custody chain throughout its lifecycle. You can monitor packages from the instant they arrive until they are digitally signed for at their final destination. Traditional manual systems often lead to human mistakes, but with RTDIQ, the whole process is automated. Recipients receive timely notifications via text and email, and delivery alerts can be customized for enhanced communication. Stay informed about package arrivals and their locations. With each stage of the journey documented, accountability for losses can be assigned to employees. Additionally, features such as digital signatures and photo attachments provided through the app serve as solid proof of delivery. You can also create tailored reports for lost packages, allowing for necessary adjustments and improvements to your processes. This level of oversight not only promotes accountability but also enhances overall productivity and service reliability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Entrata Yes 
RealPage Yes 
Voyager Yes 

Integrations

Entrata No 
RealPage No 
Voyager No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

$40 per feature per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Postal Solutions

Founded

2000

Country

United States

Website

mailandpackages.com

Vendor Details

Company Name

rtdiQ

Country

United States

Website

rtdiq.com

Product Features

Mailroom Management

Barcode Scanning Yes 
CASS Certified No 
Duplicate Management Yes 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking Yes 
Signature Capture Yes 

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

Fixed Asset Management

Asset Budgeting No 
Asset Lifecycle Management No 
Audit Trail No 
Barcoding / RFID No 
Depreciation Management No 
Disposal Management No 
Document Management No 
Inventory Tracking No 
Tax Management No 

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking No 
Signature Capture No 

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