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Description
PackageLog specializes in managing mail and packages specifically for the apartment sector, with a focus on student housing solutions. Established in 2000, our Mail Management division efficiently handles daily mail and package deliveries for over 90,000 student housing residents across the country. We provide a variety of package room options, including both indoor and outdoor lockers, refrigerated units, and secure monitored storage areas for multifamily and student housing properties nationwide. What sets us apart? Our dedicated team consists of seasoned professionals who bring decades of expertise to the table, helping to alleviate the challenges related to mail and package handling, including issues of theft, loss, and persistent resident complaints. We pride ourselves on delivering round-the-clock support, with live operators available to address any mail and package issues at any time. Additionally, we strive to be a standout in customer service, ensuring that our clients receive exceptional support at all times. With us, your apartment community can enjoy peace of mind and improved resident satisfaction.
Description
Establish your own delivery or package statuses to keep customers informed about their shipment's journey, going beyond the standard statuses of received, delivered, and returned. Create tailored data fields for both Recipients and Package records to enhance reporting capabilities and improve overall manageability of the delivery process. Every action related to the package's delivery is meticulously tracked and recorded, providing complete accountability for the package history. Identify various user roles within the system to facilitate package management and minimize the likelihood of errors. Implement custom notification messages to ensure that customers receive timely updates at every phase of the delivery process, complete with comprehensive delivery information. Additionally, send email updates to all recipients for urgent notifications or routine communications, with automated reminder emails included for convenience. To further enhance service, capture digital signatures from recipients using compatible signature devices or through mobile gadgets like tablets and smartphones, thereby streamlining the delivery confirmation process.
API Access
Has API
API Access
Has API
Integrations
Entrata
RealPage
Voyager
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
$299 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Postal Solutions
Founded
2000
Country
United States
Website
mailandpackages.com
Vendor Details
Company Name
Excercio
Founded
2000
Country
United States
Website
paklog.excercio.com
Product Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture
Product Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture