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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Pace serves as an AI-driven operations platform tailored for insurance companies, enabling the development, deployment, and oversight of agents that facilitate various workflows. It encompasses functions such as submission intake, policy management, claims processing, quality assurance, first notice of loss (FNOL), certificate generation, endorsements, and data entry tasks. These agents are capable of interpreting procedures, extracting relevant information from insurance documents, and communicating via phone, email, and text, in addition to engaging with APIs, web portals, desktop applications, and legacy systems. The platform is equipped with features for workflow orchestration, human oversight for sensitive actions, and comprehensive audit trails to ensure accountability. Tempo, the agent-building tool within Pace, empowers insurance operations teams to articulate procedures in plain language while allowing for the creation and refinement of agents using sample cases as benchmarks. Aimed at carriers, brokers, managing general agents, third-party administrators, and wholesalers, Pace seeks to streamline and automate both back-office and service-related processes, enhancing overall operational efficiency. By leveraging Pace, insurance organizations can significantly reduce manual workload and improve service delivery to their clients.

Description

Sellence is an AI-driven sales conversion platform that automates customer follow-up for insurance providers, lenders, and financial technology companies. The software focuses on recovering potential customers who abandon insurance quotes, allow renewals to expire, leave loan applications unfinished, or fail to fund newly created accounts. Its AI persuasion model engages prospects through personalized SMS conversations and phone calls on behalf of the business. Automated follow-up sequences can continue for several weeks to maintain contact with customers who have not completed their transactions. Sellence tracks customer responses within a continuous conversation thread, allowing follow-up interactions to account for previous communications. The platform is designed to address common sales objections involving price, timing, competing options, and purchasing decisions. Organizations can establish communication rules covering customer consent, quiet hours, approved language, and other outreach restrictions. Audit trail functionality provides records of customer interactions and automated communications for oversight and compliance purposes. Sellence supports sales teams by automating prospect reengagement and helping convert existing customer interest into completed purchases, applications, and funded accounts.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Guidewire Yes 

Integrations

Guidewire No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Custom pricing. Starts with a paid 2-month pilot on one journey, measured against a control group, then a 12-month term.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Pace

Founded

2024

Country

United States

Website

withpace.com

Vendor Details

Company Name

Sellence

Founded

2023

Country

Israel

Website

www.sellence.com

Product Features

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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