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support

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Description

The COVID-19 pandemic has introduced various obstacles for businesses and remote IT monitoring systems. It is reassuring to have a dependable solution during these unpredictable times. For a quarter of a century, Paessler has been dedicated to developing software that enhances the efficiency of IT professionals. One of our most innovative solutions to meet today's challenges is Hosted Monitoring. With Paessler PRTG Hosted Monitor, you gain immediate access to comprehensive monitoring capabilities. It covers essential aspects such as traffic, applications, availability, and bandwidth. Unlike traditional in-house setups, your PRTG instance can be operational in a remarkably brief period. There’s no requirement to procure additional hardware or search for a machine with available resources. PRTG Hosted Monitor operates without agents, allowing you to commence monitoring directly from your web browser instantly. We ensure that your PRTG instance is hosted on robust AWS servers located in your preferred region, along with regular backups to guarantee data safety. This proactive approach to monitoring can significantly alleviate the pressures faced by IT teams during these challenging times.

Description

The Epitiro remote network monitoring probes will keep you informed about your Ethernet, Wi Fi, and/or LTE service performance, as well as user experience. Install Epitiro hardware probes in key locations to continuously test network performance and bandwidth across multiple broadband networks. Our cloud interface makes it easy to configure test networks and schedules. You can test on demand or according to a schedule. You and your team can set up performance alerts. Assure the operation of your splash page and captive portal. Invite your customers and team members to securely view performance via their mobile app or desktop. Enterprise-class administrative features and scalability. Comprehensive tests of end-to-end performance include Ookla Speedtest and Latency, Jitter and Packet Loss, as well as application performance for Browsing (Dropbox, Youtube), as well as iPerf support. QoS. QoE.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Apache Aurora Yes 
Comet Backup Yes 
Dell EMC Avamar Yes 
EcholoN Yes 
Microsoft Exchange Yes 
Oracle Cloud Infrastructure Yes 
UVexplorer Yes 
VMware Cloud Yes 

Integrations

Amazon Web Services (AWS) No 
Apache Aurora No 
Comet Backup No 
Dell EMC Avamar No 
EcholoN No 
Microsoft Exchange No 
Oracle Cloud Infrastructure No 
UVexplorer No 
VMware Cloud No 

Pricing Details

$149 per month
Free Trial Yes 
Free Version No 

Pricing Details

$199 per probe
myEPITIRO Professional - $10 per probe per month.
myEPITIRO Enterprise -$15 per probe per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Paessler

Founded

1997

Country

Germany

Website

www.paessler.com/prtg-hosted-monitor

Vendor Details

Company Name

Epitiro

Founded

2017

Country

United States

Website

www.epitiro.com

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk No 
Issue Management Yes 
Live Chat No 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools No 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring No 
Web Traffic Reporting Yes 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts No 
Remediation Management No 

Product Features

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring Yes 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Network Troubleshooting

Alerts / Escalation Yes 
Bandwidth Troubleshooting Yes 
Change Management No 
Configuration Management No 
Connectivity Management Yes 
Data Visualization No 
Historical Audit Yes 
Mobile Network Troubleshooting No 
Network Analysis No 
Network Monitoring Yes 

RMM

Deployment Management No 
For MSPs Yes 
IT Asset Management No 
Mobile Access No 
Network Monitoring Yes 
Patch Management No 
Real-time Alerts Yes 
Remediation Management No 

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