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features
design
support

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Write a Review

Description

Posist is a B4B (Business-for-Business) company partnering with global restaurant chains in digital transformation via its restaurant technology platform. Posist powers 15,000+ restaurants globally. It allows enterprise restaurant operators to grow at scale, improve bottom-line efficiency and deliver a consistent guest experience. Posist's unified technology platform streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Out-of-house/integrations, Analytics, and CRM. Renowned restaurant chains including Taco Bell, Subway, Nando's, Carl's Jr, Herfy, Häagen-Dazs, and Jamie's Italian are among a few brands using Posist to manage their processes, people, and place of operations. Our platform can keep up with the changing restaurant industry and help you stay ahead. The cloud-first design allows us to navigate new use cases and develop features with a release cycle of every 15 days. While maintaining a single version that runs on different OS & Hardware, our stack is consistent across all platforms.

Description

Ziksta is an AI-powered restaurant feedback intelligence platform built specifically for multi-location restaurant brands that need better visibility into customer experience across their network. The platform connects to Google Business Profiles and collects in-store feedback from guests, combining both sources to create a comprehensive view of how each outlet is performing. Using sentiment analysis, natural language processing, and NPS tracking, Ziksta interprets thousands of reviews and feedback signals to identify operational patterns and performance issues. Instead of overwhelming teams with raw data, the platform highlights clear insights such as service delays, staff behavior concerns, or food quality inconsistencies. These insights are translated into actionable recommendations that each outlet can follow to improve performance. Ziksta also helps headquarters teams distinguish between localized problems and brand-wide issues, ensuring that operational improvements are targeted and effective. Through a unified dashboard, leadership and restaurant managers can track trends, identify underperforming locations, and monitor improvements over time. By transforming customer feedback into structured operational intelligence, Ziksta enables restaurant chains to maintain brand standards, respond to customer concerns faster, and protect their online reputation before ratings decline.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

7shifts Yes 
Checkmate Yes 
Deliverect Yes 
Flipdish Yes 
Harri Yes 
Hotelogix Yes 
MealPe Yes 
Olo Yes 
Otter Yes 
SevenRooms Yes 
Stripe Yes 
UrbanPiper Yes 
Zipler.io Yes 
Zomato Yes 

Integrations

7shifts No 
Checkmate No 
Deliverect No 
Flipdish No 
Harri No 
Hotelogix No 
MealPe No 
Olo No 
Otter No 
SevenRooms No 
Stripe No 
UrbanPiper No 
Zipler.io No 
Zomato No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$50
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Posist

Founded

2012

Country

United States

Website

www.posist.com

Vendor Details

Company Name

Ziksta

Founded

2025

Country

Finland

Website

www.ziksta.com

Product Features

Cloud Kitchen Management

Branded Mobile App Yes 
Branded Website Yes 
CRM Yes 
Call Center Panel Yes 
Feedback Management Yes 
Inventory Management Yes 
Kitchen Display System Yes 
Loyalty Management Yes 
Menu Integration Yes 
Multi-Brand Yes 
Online Ordering Yes 
Order Management / Tracking Yes 
Point-of-Sale (POS) Yes 
Reporting / Analytics Yes 
Time Tracking Yes 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management Yes 

Product Features

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