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features
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support

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Description

Deutsche Post offers a secure identity verification service called POSTIDENT, which provides various methods for confirming personal identities necessary for accessing sensitive services in areas such as finance, telecommunications, and healthcare. Customers can opt for different identification methods, including face-to-face verification at more than 8,500 post office locations throughout Germany, online video chats available every day from 8 a.m. to 10 p.m., mobile identification through the eID feature on the German ID card via the POSTIDENT app, and automated identification with AutoID. Furthermore, POSTIDENT includes an E-Signing option, allowing users to sign contracts online while adhering to legal standards. This range of options guarantees that individuals can choose the most suitable and effective method for their identity verification requirements, ensuring a seamless experience. Ultimately, POSTIDENT aims to enhance security and convenience for users across various essential services.

Description

The implementation of an AI-based Customer Identification process was initiated following the RBI's endorsement of VCIP. This system allows for a more efficient customer onboarding experience by automating the collection of documents and conducting facial recognition. Businesses across India can now perform KYC verifications swiftly, completing the entire VCIP process in under a minute through the digitization of document gathering and AI-enabled facial authentication. The technology accurately retrieves information from identification cards by integrating seamlessly with government databases that are supported. Identity verification is enhanced by comparing the photograph on the ID with live video captured during the interaction with an agent, ensuring the individual is physically present via a liveness check. Additionally, the process records the acceptance of declarations and terms and conditions to ensure non-repudiation. We provide the option for in-person verification alongside algorithmic checks, with final KYC approval granted by your designated agent. Furthermore, you can easily connect your current customer applications, whether they are mobile or web-based, utilizing our APIs and SDKs for a smooth integration experience. This innovative approach not only streamlines operations but also enhances security and compliance in customer verification protocols.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Base.com Yes 
Courier Softwares Yes 
JiFeng WMS Yes 
Linker Yes 
OPAL Yes 
OrderGrid Yes 
ProfitTrust Yes 
Quickwork No 
SCExpert Yes 
Shark Finesse Yes 
Shopamine Yes 
WEMALO Yes 
WareGo Yes 
Workers by Delos Yes 
eHub Yes 
easySales Yes 
item Ship Yes 

Integrations

Base.com No 
Courier Softwares No 
JiFeng WMS No 
Linker No 
OPAL No 
OrderGrid No 
ProfitTrust No 
Quickwork Yes 
SCExpert No 
Shark Finesse No 
Shopamine No 
WEMALO No 
WareGo No 
Workers by Delos No 
eHub No 
easySales No 
item Ship No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DHL Group

Founded

1969

Country

Germany

Website

www.deutschepost.de/en/p/postident.html

Vendor Details

Company Name

Veri5Digital

Founded

2012

Country

India

Website

veri5digital.com/vcip-video-identification/

Product Features

Product Features

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