Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PHENICIA stands out as an invaluable tool that effectively supports the goals of service quality, cost-effectiveness, and social satisfaction by consistently providing the required resources. When planning for the future, having a reliable forecast is crucial, and PHENICIA excels in this area by employing advanced mathematical forecasting techniques that derive predictions from historical data, often achieving an error margin of less than 3% compared to actual outcomes. Furthermore, our software's optimization algorithm guarantees strict adherence to both individual personnel limitations and relevant legal and company regulations. Our dedicated team will guide you throughout the entire process, from drafting the specifications to configuring and installing the software, and will remain available to support you throughout the software's lifecycle to ensure your success. This comprehensive assistance ensures that users can fully leverage PHENICIA's capabilities to enhance operational efficiency and satisfaction.
Description
Wisdom WFM. This is the most reliable and easy way to manage your workforce. It's easy to have happy agents, short wait times and high productivity. Wisdom WFM is the market leader for Modern AI Based Workforce Management. It was the first company to use real data for forecasting, and it remains the only one with this capability. Wisdom uses an AI-based solution that analyzes every transaction detail. It can forecast and schedule chat, phone, and email calls. Wisdom WFM is a complete solution which has been proven to reduce wait time, reduce customer complaints and improve the job satisfaction of your front-line staff.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2000.00/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Diags
Country
France
Website
www.diags.fr/logiciel-de-planification-du-personnel/
Vendor Details
Company Name
L3 Prime
Founded
2002
Country
Canada
Website
wisdomwfm.com
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
Yes
Labor Projection
Yes
Performance Appraisal
Yes
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes