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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PENTA Service Management Software enhances operational efficiency for businesses engaged in commercial and industrial fieldwork. Tailored specifically for large-scale construction and service organizations, this software optimizes service workflows and simplifies the management of work orders. Seamlessly integrated with PENTA Job Costing Software and boasting robust functionalities, it empowers users to streamline operations within bustling field service companies. Notable features encompass call management, work order initiation, maintenance contract handling, billing and invoicing, quoting for maintenance contracts, inspections, crew-centric field reporting, and service quotations, among others. Penta Technologies has dedicated over 35 years to providing software solutions and services that elevate productivity and operational success for firms in the commercial and industrial construction, engineering, and field service sectors. Their commitment to excellence has made them a trusted partner for countless organizations aiming to improve their operational processes.

Description

Safeguard yourself against expensive legal disputes by utilizing historical data related to building upkeep. Move beyond traditional paper checklists; advanced digital maintenance systems and immediate work orders significantly minimize inefficiencies. Access comprehensive audit trails for all inspections and maintenance conducted by your team or subcontractors. Enhance customer loyalty by guaranteeing that your guests always experience a safe and immaculate environment. Automatically monitor service agreements and track employee effectiveness, allowing you to pinpoint issues before they impact your finances. Decrease costs associated with facility management, inspections, and maintenance, as the system operates seamlessly online or offline. Receive instant alerts for critical incidents, eliminating the need for paper documentation or physical storage. Enjoy real-time reporting and customized administrative dashboards, with the ability to export data to any platform. The self-service administration feature requires no IT support, and it includes native apps for both iOS and Android. You can also upload and store floor plans while ensuring total accountability through picture verification and efficient work order creation and follow-up processes. This innovative approach not only streamlines operations but also enhances overall accountability and response times.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Penta Technologies

Founded

1991

Country

United States

Website

www.penta.com/service-management-work-order-software/

Vendor Details

Company Name

iCloudFIS

Website

icloudfis.com

Product Features

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

Product Features

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management No 
Facility Scheduling Yes 
Incident Management Yes 
Inspection Management Yes 
Inventory Control No 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools Yes 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management Yes 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates No 
Recurring Appointments Yes 
Routing No 
Scheduling Yes 
Task Management Yes 

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