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Description
PENTA Service Management Software enhances operational efficiency for businesses engaged in commercial and industrial fieldwork. Tailored specifically for large-scale construction and service organizations, this software optimizes service workflows and simplifies the management of work orders. Seamlessly integrated with PENTA Job Costing Software and boasting robust functionalities, it empowers users to streamline operations within bustling field service companies. Notable features encompass call management, work order initiation, maintenance contract handling, billing and invoicing, quoting for maintenance contracts, inspections, crew-centric field reporting, and service quotations, among others. Penta Technologies has dedicated over 35 years to providing software solutions and services that elevate productivity and operational success for firms in the commercial and industrial construction, engineering, and field service sectors. Their commitment to excellence has made them a trusted partner for countless organizations aiming to improve their operational processes.
Description
Web Work Order is a cloud-based solution designed to enhance the efficiency of your work order management, facilitating everything from the initial request through to the completion of tasks. It enables users to document work orders and delegate tasks to team members effectively. Employees can conveniently log in online to view their assigned tasks and provide updates on the progress of work orders and completion stages. Both staff and clients have the capability to submit requests via the web and access pertinent information regarding the work, including estimated completion times, job status, and other relevant details. The latest update, Version 4, introduces a calendar feature that presents a monthly overview of jobs organized by their intended start dates. With a simple click on any calendar entry, users can access comprehensive details regarding a specific task. Users are categorized by their respective companies, and a new functionality restricts individuals to viewing only their company's data. Furthermore, reporting options have been enhanced to allow for filtering based on specific date ranges. You can customize user interactions with the application by assigning appropriate account types that suit their roles and responsibilities. This flexibility ensures that the application meets the diverse needs of different users in various organizational contexts.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Penta Technologies
Founded
1991
Country
United States
Website
www.penta.com/service-management-work-order-software/
Vendor Details
Company Name
OfficeView Software
Website
www.officeview.com
Product Features
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Product Features
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
