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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Field Service operations have evolved from being solely reactive, where technicians responded to equipment failures, to embracing a proactive approach facilitated by advanced field service software systems. This modern technology allows you to utilize comprehensive data about your customers' machinery, collected through mobile devices, enabling you to offer proactive service suggestions that help prevent costly downtimes and unexpected equipment malfunctions. Consequently, you can not only enhance customer satisfaction but also uncover additional sales opportunities and foster stronger relationships with your clients. Regardless of whether your business involves manufacturing or distributing equipment like cranes and conveyor belts, or if you are a contractor maintaining systems such as boilers and fire protection equipment, it is essential to explore the capabilities of PENTA software to optimize your field service operations. By adopting such innovative tools, your organization can significantly improve efficiency and customer loyalty.

Description

Visual Dispatch is a comprehensive crane scheduling software package that provides advanced features for Quote generation and tracking, Preventive Maintenance, and integrated GPS equipment monitoring. The software simplifies the invoicing process by allowing users to generate invoices directly within the system and seamlessly transfer financial data to their accounting software, enhancing the overall efficiency of crane hire and rental operations. With the inclusion of WebView, crane dispatch schedules can be accessed securely from any web-enabled mobile device, ensuring convenient management on the go. Users can also communicate vital job information or send SMS text messages to field employees directly through the Visual Dispatch platform. The software's adaptability offers a wide array of options for configuring, viewing, and printing reports, allowing for tailored reporting to meet specific needs. Practically every facet of crane management can be handled efficiently within the Visual Dispatch software, making it an invaluable tool for operators in the industry. Additionally, its user-friendly interface ensures that even those with limited technical skills can navigate the system with ease.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Axis LMS No 
Logi Analytics Yes 
MySQL Yes 
OnBase Yes 

Integrations

Amazon Web Services (AWS) No 
Axis LMS Yes 
Logi Analytics No 
MySQL No 
OnBase No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Penta Technologies

Founded

1968

Country

United States

Website

www.penta.com/field-service-software/

Vendor Details

Company Name

Senarc Systems

Website

www.senarc.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Equipment Maintenance

Customer Database No 
Dispatch Management No 
Equipment Tracking Yes 
Inventory Control No 
Job Management No 
Maintenance Scheduling Yes 
Warranty Tracking No 
Work Order Management No 

Rental

Auto / Boat Rental Yes 
Contract Management No 
Inspection Management No 
Inventory Management No 
Late Fee Calculation No 
Maintenance Management No 
Medical Equipment Rental Yes 
Multi-Location Yes 
Online Booking No 
Rate Management No 
Recurring Rentals No 
Reservations Management No 
Scheduling Yes 
Short / Long Term Rental No 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management No 
Customer Database Yes 
Inventory Control No 
Job Management No 
Job Tracking No 
Mobile Access No 
Routing No 
Scheduling Yes 
Self Service Portal No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling Yes 
Vehicle Tracking Yes 

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