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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PEAK 15 offers a comprehensive suite of cloud software that encompasses marketing, sales, trip planning, operations, and accounting automation, all designed to be affordable and user-friendly. By focusing your marketing efforts and measuring their success, you can lower costs while enhancing conversion rates. The platform simplifies the management of pre-booking inquiries and communication with both customers and vendors prior to departure. Users can easily access in-depth customer information, vendor offerings, sample itineraries, and inventory, facilitating the creation of tailored itinerary proposals or the booking of planned trips. Moreover, real-time analysis of your business's financials, including accounts receivable and payable, enables swift responses to emerging challenges and opportunities. PEAK 15 is fully committed to supporting Tour Operators, Adventure Travel Companies, Leisure Travel Agencies, and DMCs in optimizing their operations, boosting revenue, and enhancing profitability. This solution integrates web-based CRM, trip planning, reservations, and marketing functionalities, making it a one-stop shop for travel businesses. With PEAK 15, organizations can streamline their operations and focus on delivering exceptional travel experiences.

Description

Umapped provides the ability, adaptability, and efficiency needed to work collaboratively on proposals and travel itineraries alongside industry partners and clients throughout every phase of their journey. With features like real-time updates, tailored content, and mobile messaging, you are equipped to connect with your customers before, during, and after their travels. For travelers seeking access to their itineraries on the go, the Umapped Mobile App is readily available for download on both the Google Play and Apple App stores, allowing them to view all trip details curated by a Travel Professional at any time. Founded in 2012, Umapped was created with the straightforward aim of enhancing the travel experience for all. Our skilled and diverse workforce operates from a historic building in downtown Toronto, with team members spread across the continent. Since its establishment, our mission has consistently focused on fostering a stronger and more meaningful relationship between travel agents and travelers, ensuring that both parties benefit from improved communication and collaboration.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage Yes 
Axis LMS Yes 
Gmail Yes 
Google Analytics Yes 
Google Workspace Yes 
HubSpot Marketing Hub Yes 
Microsoft 365 Yes 
QuickBooks Online Yes 
Sitecore Yes 
WordPress Yes 

Integrations

Adobe Marketo Engage No 
Axis LMS No 
Gmail No 
Google Analytics No 
Google Workspace No 
HubSpot Marketing Hub No 
Microsoft 365 No 
QuickBooks Online No 
Sitecore No 
WordPress No 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Pricing Details

$25 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PEAK 15 Systems

Founded

2005

Country

United States

Website

www.peak15systems.com

Vendor Details

Company Name

Umapped

Country

Canada

Website

umapped.com

Product Features

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing No 
Promotions Management Yes 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

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