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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Projects often encounter failure due to misalignment between team priorities and personnel. This issue is quite straightforward. Moreover, even when projects seem to be progressing well, excessive time spent in status meetings can significantly hamper overall productivity—time that could be redirected toward more valuable activities. Isn't it preferable to utilize your time and that of your teams in a more effective manner? Emphasizing resources is essential, and leveraging real-time data on supply and demand is crucial. For effective workforce planning and resource management, focusing on the highest priority projects and workloads is vital, allowing for resource allocation that aligns with business objectives. This transformative approach to managing tasks and personnel can distinguish between achieving essential goals or lagging behind, and it lies at the core of ResourceFirst by PDWare. This innovative solution stands out as one of the most robust cloud-based resource management software options available today, offering a user experience that rivals Excel's simplicity while enhancing organizational efficiency. Thus, adopting such tools can lead to significant improvements in project outcomes and overall business success.

Description

Rather than dealing with a barrage of emails, clients can easily select a time on the calendar with a designated technician or the next available team member. ServiceTree is tailored specifically for the unique requirements of Managed Service Providers (MSPs), built using insights gained from over 100,000 service tickets. This platform integrates effortlessly into everyday workflows as a downloadable Chrome extension. With a quick setup that takes only 5-10 minutes, technicians can efficiently transition to their next ticket with just a click. Managers benefit from a different interface compared to their technicians, allowing them to view the upcoming five tickets assigned to the techs. By pressing the OpenNext™ button, technicians can instantly change the ticket status to "in progress" while initiating time tracking. ServiceTree is making significant strides in transforming professional services automation within the MSP sector through its innovative OpenNext™ technology, making operations smoother and more efficient than ever before. This approach not only enhances productivity but also improves client satisfaction by streamlining communication and service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Datto RMM

Integrations

Datto RMM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Portfolio Decisionware

Country

United States

Website

www.pdware.com

Vendor Details

Company Name

ServiceTree

Founded

2016

Country

Australia

Website

service-tree.com

Product Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Product Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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