Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PCI Pal is a cloud-based solution that ensures the security of payments and sensitive data during customer interactions managed by contact centers, digital platforms, and conversational AI technologies. It enables customers to securely input payment information via keypad or voice recognition, along with providing safe digital payment links, while simultaneously allowing agents to avoid direct contact with card details. Additionally, the platform facilitates customer authentication and safeguards sensitive information throughout both assisted and automated customer journeys. Organizations can seamlessly integrate it with their current communication and payment infrastructures, allowing payment service providers to continue transaction processing while PCI Pal enhances the security of these interactions. Tailored for both businesses and public sector entities, it is particularly beneficial for teams that handle payment collections or sensitive data exchanges through voice calls, chat, and various digital channels. This innovative solution not only promotes security but also improves customer trust and satisfaction during payment processes.
Description
Zai is a fintech company that specializes in simplifying intricate payment processes through a robust API-driven platform, allowing businesses to seamlessly design and oversee comprehensive payment workflows. Customers can effortlessly make online payments using a variety of popular methods, while automated disbursements guarantee prompt transactions. The platform is versatile, enabling the development and tailoring of any payment mechanism to meet unique business needs. Zai also prioritizes security, providing bank-level protection with integrated fraud detection, scalability to support business growth, and adherence to full PCI DSS standards to eliminate the need for extensive data security evaluations. By streamlining processes, Zai helps organizations reclaim valuable time through features such as automatic payment matching, tracking, and reconciliation via virtual accounts. The platform's adaptability is showcased through its provision of both hosted and API integration choices, ensuring that businesses can select the option that best fits their requirements. Additionally, Zai's commitment to safeguarding your operations with top-notch security measures makes it a trusted partner in the payment landscape.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
8x8 Contact Center
Yes
Amazon Connect
Yes
American Express Go
No
AnyAPI
No
Five9
Yes
Genesys Cloud CX
Yes
Mastercard Payment Gateway Services
No
NiCE CXone Mpower
Yes
Talkdesk
Yes
Visa Click to Pay
No
Integrations
8x8 Contact Center
No
Amazon Connect
No
American Express Go
Yes
AnyAPI
Yes
Five9
No
Genesys Cloud CX
No
Mastercard Payment Gateway Services
Yes
NiCE CXone Mpower
No
Talkdesk
No
Visa Click to Pay
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
PCI Pal
Founded
1999
Country
United Kingdom
Website
www.pcipal.com
Vendor Details
Company Name
Zai
Founded
2021
Country
Australia
Website
www.hellozai.com
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
PCI Compliance
Access Control
No
Compliance Reporting
No
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
No
Patch Management
No
Policy Management
No