Average Ratings 0 Ratings
Average Ratings 16 Ratings
Description
PCI Pal is a cloud-based solution that ensures the security of payments and sensitive data during customer interactions managed by contact centers, digital platforms, and conversational AI technologies. It enables customers to securely input payment information via keypad or voice recognition, along with providing safe digital payment links, while simultaneously allowing agents to avoid direct contact with card details. Additionally, the platform facilitates customer authentication and safeguards sensitive information throughout both assisted and automated customer journeys. Organizations can seamlessly integrate it with their current communication and payment infrastructures, allowing payment service providers to continue transaction processing while PCI Pal enhances the security of these interactions. Tailored for both businesses and public sector entities, it is particularly beneficial for teams that handle payment collections or sensitive data exchanges through voice calls, chat, and various digital channels. This innovative solution not only promotes security but also improves customer trust and satisfaction during payment processes.
Description
Our wide range of options will help you to process payments smoothly. We offer a wide range of payment options, including traditional card reader payments as well as mobile payments, ecommerce and fully integrated POS applications.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
8x8 Contact Center
Yes
Amazon Connect
Yes
Biller Genie
No
Clover
No
Five9
Yes
Genesys Cloud CX
Yes
Linga POS
No
NiCE CXone Mpower
Yes
SwipeSimple
No
Talkdesk
Yes
Integrations
8x8 Contact Center
No
Amazon Connect
No
Biller Genie
Yes
Clover
Yes
Five9
No
Genesys Cloud CX
No
Linga POS
Yes
NiCE CXone Mpower
No
SwipeSimple
Yes
Talkdesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact us
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PCI Pal
Founded
1999
Country
United Kingdom
Website
www.pcipal.com
Vendor Details
Company Name
The Card Association
Founded
2021
Country
United States
Website
thecardassociation.com
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
PCI Compliance
Access Control
No
Compliance Reporting
No
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
No
Patch Management
No
Policy Management
No
Product Features
Credit Card Processing
Cash Transactions
Yes
Contactless NFC
Yes
Electronic Receipts
Yes
Electronic Signature
Yes
Mobile Card Reader
Yes
PCI Compliance
Yes
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
Mobile Payment
ACH Support
No
Contactless / NFC
No
Credit Card Support
No
Cryptocurrency Support
No
Debit Card Support
No
In-App Payments
No
In-Store Payments
No
Micropayments
No
P2P Payments
No
eCommerce Payments
No
Payment Processing
ACH Check Transactions
Yes
Bitcoin Compatible
No
Debit Card Support
Yes
Gift Card Management
Yes
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
Yes
Recurring Billing
Yes
Signature Capture
Yes
PCI Compliance
Access Control
No
Compliance Reporting
No
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
No
Patch Management
No
Policy Management
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No