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Description

PCI Pal is a cloud-based solution that ensures the security of payments and sensitive data during customer interactions managed by contact centers, digital platforms, and conversational AI technologies. It enables customers to securely input payment information via keypad or voice recognition, along with providing safe digital payment links, while simultaneously allowing agents to avoid direct contact with card details. Additionally, the platform facilitates customer authentication and safeguards sensitive information throughout both assisted and automated customer journeys. Organizations can seamlessly integrate it with their current communication and payment infrastructures, allowing payment service providers to continue transaction processing while PCI Pal enhances the security of these interactions. Tailored for both businesses and public sector entities, it is particularly beneficial for teams that handle payment collections or sensitive data exchanges through voice calls, chat, and various digital channels. This innovative solution not only promotes security but also improves customer trust and satisfaction during payment processes.

Description

Sola Payments is a comprehensive omnichannel payment processing solution that integrates online, in-person, and mobile payment acceptance alongside tools for billing, invoicing, recurring and usage-based payments, as well as adaptable pricing strategies, allowing businesses to provide a fluid checkout experience across various platforms while overseeing all payment activities through a centralized merchant dashboard. The platform accommodates an extensive array of payment methods, such as credit and debit cards, ACH, digital wallets like Apple Pay and Google Pay, EBT/EBT SNAP, gift cards, multi-currency transactions, and contactless payment options, enabling merchants and platforms to cater to diverse customer preferences and enhance revenue-generating possibilities. Sola’s all-inclusive suite is equipped with features such as smart retry mechanisms for unsuccessful transactions, automated reporting and revenue recognition capabilities, and promotional pricing strategies, which contribute to minimizing revenue loss and optimizing financial operations. Additionally, the platform’s adaptability to emerging payment trends ensures that businesses remain competitive in a rapidly evolving marketplace.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

8x8 Contact Center Yes 
Amazon Connect Yes 
Apple Pay No 
Five9 Yes 
Genesys Cloud CX Yes 
Google Pay No 
NiCE CXone Mpower Yes 
Talkdesk Yes 
Vonage Contact Center Yes 
Zoom Contact Center Yes 

Integrations

8x8 Contact Center No 
Amazon Connect No 
Apple Pay Yes 
Five9 No 
Genesys Cloud CX No 
Google Pay Yes 
NiCE CXone Mpower No 
Talkdesk No 
Vonage Contact Center No 
Zoom Contact Center No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PCI Pal

Founded

1999

Country

United Kingdom

Website

www.pcipal.com

Vendor Details

Company Name

Sola Payments

Country

United States

Website

solapayments.com

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

PCI Compliance

Access Control No 
Compliance Reporting No 
Exceptions Management No 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment No 
Patch Management No 
Policy Management No 

Alternatives

Alternatives

Stax Reviews

Stax

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