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Description
PCI Pal is a cloud-based solution that ensures the security of payments and sensitive data during customer interactions managed by contact centers, digital platforms, and conversational AI technologies. It enables customers to securely input payment information via keypad or voice recognition, along with providing safe digital payment links, while simultaneously allowing agents to avoid direct contact with card details. Additionally, the platform facilitates customer authentication and safeguards sensitive information throughout both assisted and automated customer journeys. Organizations can seamlessly integrate it with their current communication and payment infrastructures, allowing payment service providers to continue transaction processing while PCI Pal enhances the security of these interactions. Tailored for both businesses and public sector entities, it is particularly beneficial for teams that handle payment collections or sensitive data exchanges through voice calls, chat, and various digital channels. This innovative solution not only promotes security but also improves customer trust and satisfaction during payment processes.
Description
Accept secure and compliant payments via telephone and receive immediate authorization. Paytia allows your customers to enter their card details safely using their phone keypad. This ensures their protection, boosts confidence in your business, and shields you from potential fines and penalties associated with payment security violations. Paytia's PCI-DSS certified solutions for phone payments provide the same level of security your customers experience when shopping in-store or online, eliminating the need for you to handle or retain their card information.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
3CX
No
8x8 Contact Center
Yes
Aircall
No
Amazon Connect
Yes
Braintree
No
Cybersource
No
Facebook Messenger
No
Five9
Yes
Genesys Cloud CX
Yes
Global Payments
No
Integrations
3CX
Yes
8x8 Contact Center
No
Aircall
Yes
Amazon Connect
No
Braintree
Yes
Cybersource
Yes
Facebook Messenger
Yes
Five9
No
Genesys Cloud CX
No
Global Payments
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$11.10 per month
Secure Virtual Terminal is sold on a per user per month basis. Packages can be billed annually or billed monthly.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
PCI Pal
Founded
1999
Country
United Kingdom
Website
www.pcipal.com
Vendor Details
Company Name
Paytia
Founded
2016
Country
United Kingdom
Website
www.paytia.com
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
PCI Compliance
Access Control
No
Compliance Reporting
No
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
No
Patch Management
No
Policy Management
No
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
