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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PC Repair Tracker is a bespoke application designed specifically for overseeing operations in a small computer retail and repair business. Having been actively utilized and continuously improved for more than eight years in our own shop, it has proven to be a reliable solution. Explore our demos to determine if this software aligns with your needs! It supports a variety of payment plugins, including AuthorizeNet for both in-person and online transactions, Sage Payments, BluePay, Stripe, Square, MyVirtualMerchant, and PayPal Payments Pro. Additionally, it features support for vaulted credit cards through platforms like Stripe, Authorize.NET CIM, and PayPal REST. The application accommodates multiple store management, allows for file attachments, includes job timers, and offers block time contracts alongside recurring invoices. With SMS support for services such as BulkSMS, SMSGlobal, Clickatell, Twilio, MyMobileAPI, and Red Oxygen, it ensures that communication with customers is seamless. You can also send email service reminders to your clients, and documents can be electronically signed using an integrated virtual signature pad or a Topaz Signature Pad. The interface is translatable, allowing users to switch from English to their preferred language directly within the application, and it supports UTF-8 characters to enhance global usability. With its comprehensive features, PC Repair Tracker stands out as a versatile tool for computer service providers.

Description

RepairAmigo is a self-hosted management solution designed for repair shops specializing in cell phones, computers, game consoles, and various electronics. The software effectively combines repair tickets and customer information with inventory management, cash-only point of sale systems, receipts, reporting capabilities, warranty tracking, and permissions based on user roles. This platform enables shops to manage repairs from the moment a customer drops off their device until they pick it up, while also allowing them to monitor parts and sales, as well as evaluate overall shop performance. An optional feature for Twilio texting is available as part of the vendor's offering. RepairAmigo is designed to operate as a virtual machine within VirtualBox on Windows, Linux, or Intel Mac systems, ensuring flexibility for different shop environments. Staff members can easily access the software via web browsers on any connected device, such as computers, tablets, or smartphones, all while the system is hosted internally to maintain data privacy. The vendor promotes the software as being available at no cost to users, making it an attractive option for small businesses in the repair industry. Overall, RepairAmigo aims to streamline operations and enhance service quality in repair shops.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Twilio Messaging No 

Integrations

Twilio Messaging Yes 

Pricing Details

$125 per year
Free Trial No 
Free Version No 

Pricing Details

$0 (Free)
Free to use. Self-hosted in a VirtualBox virtual machine on a shop computer.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PC Repair Tracker

Website

pcrepairtracker.com

Vendor Details

Company Name

RepairAmigo

Country

United States

Website

repairamigo.com

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing Yes 
CRM No 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management No 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

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