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Average Ratings 22 Ratings

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features
design
support

Description

PBXact Cloud is tailored for small and medium-sized enterprises, offering significant cost reductions and user-friendly features through VoIP and cloud technologies, enabling businesses to manage their phone systems with a predictable monthly fee. This service is accessible to anyone looking to enhance their telecommunications, with a straightforward setup that requires no specialized knowledge in telephony. Each extension comes with unlimited calling, simplifying budgeting and billing processes. With the cloud's capabilities, you can swiftly establish your PBX without the burden of physical hardware maintenance or unexpected costs. PBXact empowers companies to efficiently manage their telephony systems and seamlessly handle any new number requirements. By opting for a cloud-hosted PBX, businesses can not only save money but also gain complete control over their communication needs, ensuring a smooth and efficient operation. The flexibility and scalability of PBXact Cloud make it a compelling choice for businesses looking to optimize their communication infrastructure.

Description

The cloud phone solution is natively designed for the Zoom platform. Modern user interface and enterprise-class features to simplify voice communications. Zoom administrator portal allows you to manage and provision users, as well as monitor call quality and usage. Globally distributed Zoom cloud platform provides secure HD Voice with enterprise-class reliability. You can easily make and receive calls, share content and participate in video meetings. You can also send chat messages using Zoom desktop or mobile apps. You can easily elevate phone calls to Zoom Meetings without having to ask participants to hang up or dial in to a separate conference bridge. Native apps for Windows, MacOS and Android are easy to use and maximize voice and video quality. There is an ever-growing number of countries that provide local phone numbers. Customers who want to simplify global telephony carrier management can port numbers to Zoom.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Desk Manager No 
Five9 No 
GTT Envision No 
Genesys Cloud CX No 
Gong No 
Google Workspace No 
Jiminny No 
Microsoft 365 No 
NiCE CXone Mpower No 
Outdoo AI No 
Pickle No 
PowerSuite No 
SIPStation Yes 
Salesforce No 
Slack No 
Twilio Flex No 
Variphy No 
Zoom No 
Zoom Revenue Accelerator No 
servis.ai No 

Integrations

Desk Manager Yes 
Five9 Yes 
GTT Envision Yes 
Genesys Cloud CX Yes 
Gong Yes 
Google Workspace Yes 
Jiminny Yes 
Microsoft 365 Yes 
NiCE CXone Mpower Yes 
Outdoo AI Yes 
Pickle Yes 
PowerSuite Yes 
SIPStation No 
Salesforce Yes 
Slack Yes 
Twilio Flex Yes 
Variphy Yes 
Zoom Yes 
Zoom Revenue Accelerator Yes 
servis.ai Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$14.99 per user per month
Or $12.49 per user per month if paid annually
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sangoma Technologies

Founded

1984

Country

Canada

Website

cloud.pbxact.com

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

zoom.us

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

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