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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Managers in departments frequently lack the call insights necessary for informed decision-making. This crucial data can be difficult to retrieve, overly complex to gather, or only accessible from past records. You may find yourself facing all these challenges simultaneously. With PBXDom, you can effortlessly begin tracking phone call activities and system usage, obtaining vital information in mere seconds. The installation process is straightforward, and the dashboards can be tailored to highlight the insights that matter most to you. Uncover chances to optimize resource allocation, identify your highest achievers, and much more. Additionally, receive alerts whenever someone in your team dials 911, allowing for prompt resource mobilization. You can also anticipate your estimated bill before it arrives, enabling proactive measures to avoid unpleasant surprises. Embrace the power of data-driven decisions and enhance your operational effectiveness.

Description

A call accounting system, in its most basic form, collects and retains data regarding telephone calls from various phone systems for subsequent examination by an individual or a computer. In a typical business setting, a telephone system equipped with multiple extensions or handsets is referred to as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange). This system facilitates the connection between multiple telephone lines and the local telephone exchange, linking it to the office's handsets. Additionally, PBX extensions are not confined to human-operated handsets; they can also encompass extensions designated for auto attendants, hunt groups, voice mail systems, fax machines, and a variety of other devices, thereby enhancing communication efficiency within the organization. The versatility of these systems allows businesses to manage their communications more effectively while also providing valuable insights through call data analysis.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Agile CRM Yes 
Airtable Yes 
Asana Yes 
Asterisk Yes 
Avaya Aura Yes 
Capsule Yes 
FreePBX Yes 
FullContact Yes 
Google Calendar Yes 
Google Sheets Yes 
Google Tasks Yes 
HubSpot Customer Platform Yes 
OnePageCRM Yes 
Salesforce Yes 
Slack Yes 
Trello Yes 
Vtiger CRM Yes 
Zapier Yes 
Zoho CRM Yes 

Integrations

ActiveCampaign No 
Agile CRM No 
Airtable No 
Asana No 
Asterisk No 
Avaya Aura No 
Capsule No 
FreePBX No 
FullContact No 
Google Calendar No 
Google Sheets No 
Google Tasks No 
HubSpot Customer Platform No 
OnePageCRM No 
Salesforce No 
Slack No 
Trello No 
Vtiger CRM No 
Zapier No 
Zoho CRM No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

$8 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PBXDom

Founded

2013

Country

United States

Website

www.pbxdom.com

Vendor Details

Company Name

TIM Technologies

Founded

2006

Country

Australia

Website

www.tim4biz.com

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log Yes 

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