Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The PBX Call Tarifficator, developed by DCS Laboratory, is a specialized accounting and billing software that processes SMDR data from mini-PBX systems after each call concludes. This program meticulously analyzes the call information, reformats it for database storage, and securely saves it to disk. A connection to a mini-PBX is necessary, which can be established either through a serial port or a local network. Additionally, the software is capable of calculating call expenses based on predefined tariff tables that take into account both the call’s direction and duration. Users have the ability to access call records, generate various reports, and export data as needed. In today's fast-paced business landscape, Computer Telephony Integration (CTI) has become a crucial component for enhancing operational efficiency. DCS Laboratory provides a suite of proprietary CTI solutions that are recognized for their exceptional value in the telecommunications sector. Among these offerings is the PBX Call Tarifficator product line, which has gained popularity among numerous businesses and organizations utilizing office PBXs for their communication needs. This widespread adoption highlights the effectiveness and reliability of the software in managing telecommunication expenses.

Description

TalQ is a sophisticated cloud-based call accounting system tailored specifically for the hospitality sector, featuring an automated voicemail capability. This innovative solution empowers hotels to accurately monitor and charge for customer calls and room service requests, which leads to enhanced billing accuracy and operational effectiveness. With its role-based access control, the platform ensures that data remains secure while allowing administrators to efficiently oversee user permissions. TalQ also includes integrated deployment monitoring, which consolidates data from various properties globally into a single platform, offering valuable insights through a user-friendly dashboard. The automated voicemail function not only streamlines customer communications but also boosts guest satisfaction by allowing for swift responses to inquiries. Furthermore, TalQ encompasses additional services such as mini bar management, wake-up calls, room service, and personal voice mailboxes, all of which enrich the overall guest experience. Its versatility is evident as the solution seamlessly integrates with both on-premises setups and cloud PBX systems, providing users with choices in how they deploy the service. Overall, TalQ represents a comprehensive tool designed to enhance operational workflows and elevate guest services.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

DCS Laboratory

Founded

1992

Country

Moldova, Republic Of

Website

www.dcslab.net/rus/products/pbx_call_tarifficator_lite

Vendor Details

Company Name

QBurst

Founded

2004

Country

United States

Website

www.qburst.com/en-us/products/talq/

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Product Features

Call Accounting

By-Extension Reporting No 
Call Duration No 
Call Monitoring No 
Call Volume No 
Caller Identification No 
Inbound Reporting No 
Outbound Reporting No 
Unattended Call Management No 
Who Answered Log No 

Alternatives

Alternatives

FCS Gateway Reviews

FCS Gateway

FCS Computer Systems
FCS Voice Reviews

FCS Voice

FCS Computer Systems
CMar4Pabx Reviews

CMar4Pabx

MarwanSoft
Calltrak Reviews

Calltrak

Theodore Software Consultants
TariffImpactAI Reviews

TariffImpactAI

Jade Global
FCS Gateway Reviews

FCS Gateway

FCS Computer Systems