Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The PBX Call Tarifficator, developed by DCS Laboratory, is a specialized accounting and billing software that processes SMDR data from mini-PBX systems after each call concludes. This program meticulously analyzes the call information, reformats it for database storage, and securely saves it to disk. A connection to a mini-PBX is necessary, which can be established either through a serial port or a local network. Additionally, the software is capable of calculating call expenses based on predefined tariff tables that take into account both the call’s direction and duration. Users have the ability to access call records, generate various reports, and export data as needed. In today's fast-paced business landscape, Computer Telephony Integration (CTI) has become a crucial component for enhancing operational efficiency. DCS Laboratory provides a suite of proprietary CTI solutions that are recognized for their exceptional value in the telecommunications sector. Among these offerings is the PBX Call Tarifficator product line, which has gained popularity among numerous businesses and organizations utilizing office PBXs for their communication needs. This widespread adoption highlights the effectiveness and reliability of the software in managing telecommunication expenses.
Description
TalQ is a sophisticated cloud-based call accounting system tailored specifically for the hospitality sector, featuring an automated voicemail capability. This innovative solution empowers hotels to accurately monitor and charge for customer calls and room service requests, which leads to enhanced billing accuracy and operational effectiveness. With its role-based access control, the platform ensures that data remains secure while allowing administrators to efficiently oversee user permissions. TalQ also includes integrated deployment monitoring, which consolidates data from various properties globally into a single platform, offering valuable insights through a user-friendly dashboard. The automated voicemail function not only streamlines customer communications but also boosts guest satisfaction by allowing for swift responses to inquiries. Furthermore, TalQ encompasses additional services such as mini bar management, wake-up calls, room service, and personal voice mailboxes, all of which enrich the overall guest experience. Its versatility is evident as the solution seamlessly integrates with both on-premises setups and cloud PBX systems, providing users with choices in how they deploy the service. Overall, TalQ represents a comprehensive tool designed to enhance operational workflows and elevate guest services.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
DCS Laboratory
Founded
1992
Country
Moldova, Republic Of
Website
www.dcslab.net/rus/products/pbx_call_tarifficator_lite
Vendor Details
Company Name
QBurst
Founded
2004
Country
United States
Website
www.qburst.com/en-us/products/talq/
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
No
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes
Product Features
Call Accounting
By-Extension Reporting
No
Call Duration
No
Call Monitoring
No
Call Volume
No
Caller Identification
No
Inbound Reporting
No
Outbound Reporting
No
Unattended Call Management
No
Who Answered Log
No