Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We offer tailored solutions for the unique needs of individual dealerships as well as automotive groups of varying sizes. Our advanced dealer software optimizes operations, fosters stronger customer connections, stimulates expansion, and guarantees reliability. Join the extensive network of dealerships throughout North America that rely on PBS Systems to empower them in navigating the dynamic automotive industry.

Description

At Vital Software, our commitment lies in developing software that aligns seamlessly with your operational needs. We offer comprehensive solutions that span the entire automotive sector, positioning ourselves as a frontrunner in data-driven innovations for the industry. Our clientele features top-tier OEMs, dealer organizations, and dealership enterprises, allowing us to support vital functions such as Customer Relationship Management (CRM), lead distribution, CSI management, and performance analytics for service and parts. Our configurable system empowers Business Development Centers (BDCs) to orchestrate customer interactions tailored to their specific business workflows while simultaneously tracking customer satisfaction through CSI scorecards. Furthermore, Vital Software boasts an extensive marketing suite that serves as the perfect tool for strategizing, executing, and evaluating marketing initiatives throughout the dealer network. Users can effortlessly create, oversee, and assess campaign performance, launching mail, email, and SMS campaigns with just a click to facilitate personalized outreach. This blend of functionality and flexibility ensures that our software not only meets but exceeds the evolving demands of the automotive industry.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple iPadOS No 
DealerVault Yes 
Google Chrome No 
HTML No 
ImEX Online Yes 
MakeMySummary Yes 
Microsoft 365 No 
Microsoft Excel No 
Microsoft Outlook No 
Microsoft Word No 
Mozilla Firefox No 
Numa Yes 
Safari No 
Spyne Yes 
TEXT2DRIVE Yes 
Tire Trax Yes 
eCredit Complete Yes 

Integrations

Apple iPadOS Yes 
DealerVault No 
Google Chrome Yes 
HTML Yes 
ImEX Online No 
MakeMySummary No 
Microsoft 365 Yes 
Microsoft Excel Yes 
Microsoft Outlook Yes 
Microsoft Word Yes 
Mozilla Firefox Yes 
Numa No 
Safari Yes 
Spyne No 
TEXT2DRIVE No 
Tire Trax No 
eCredit Complete No 

Pricing Details

Please Contact Reach Out
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PBS Systems

Founded

1988

Country

Canada

Website

www.pbssystems.com

Vendor Details

Company Name

Vital Software

Country

Australia

Website

www.vitalsoftware.com.au

Product Features

Auto Dealer

Accounting Yes 
Buy-Here-Pay-Here Yes 
Collections Management No 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
F&I Management Yes 
Financing Management No 
Form Printing Yes 
Inventory Management Yes 
Lease Management Yes 
New Car Dealer Yes 
New Car Lot Yes 
Online Inventory Yes 
Parts Management Yes 
Sales Management Yes 
Service Department Yes 
Used Car Lot No 
Website Integration Yes 

Automotive CRM

Call Logging Yes 
Contact Management Yes 
Customer Support Yes 
Inventory Management Yes 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals Yes 
Service Department Management Yes 
Showroom Management No 
Territory Management No 

Dealership Management

Accounting Yes 
Auto Dealerships Yes 
Collections Management No 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
Equipment Dealerships Yes 
F&I Management Yes 
Financing Management Yes 
Form Printing Yes 
Lease Management Yes 
Marine Dealerships No 
Online Inventory Yes 
Parts Management Yes 
Powersports Dealerships Yes 
RV Dealerships Yes 
Service Department Yes 
Trailer Dealerships No 
Used Car Dealerships No 
Website Integration Yes 

Product Features

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

Alternatives

Alternatives

PBS DMS Reviews

PBS DMS

PBS Systems
Autologica DMS Reviews

Autologica DMS

Autologica S.A.