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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The needs for customer telemetry are varied and ever-changing. PBE delivers a broad range of systems designed to offer dependable, scalable, and inherently adaptable solutions to address these increasingly intricate requirements. Their modular SCADA-based hardware is capable of interfacing with both Ethernet and RF networks, which guarantees seamless integration with existing infrastructure. The Vantage software platform, expertly crafted by PBE, features an advanced and user-friendly centralized navigation interface that facilitates intelligent control, monitoring, and reporting capabilities. To ensure continuous improvement, PBE’s team of engineering specialists collaborates closely with clients to refine and expand available features and functionalities, including evacuation and emergency alert systems. Additionally, PBE provides comprehensive solutions for pump and motor control, fire and dust suppression, conveyor belt management, monitoring of leaky feeders, air quality assessment, and ventilation management, among others. This commitment to innovation ensures that PBE remains at the forefront of addressing the evolving needs of their customers.

Description

Field Service operations have evolved from being solely reactive, where technicians responded to equipment failures, to embracing a proactive approach facilitated by advanced field service software systems. This modern technology allows you to utilize comprehensive data about your customers' machinery, collected through mobile devices, enabling you to offer proactive service suggestions that help prevent costly downtimes and unexpected equipment malfunctions. Consequently, you can not only enhance customer satisfaction but also uncover additional sales opportunities and foster stronger relationships with your clients. Regardless of whether your business involves manufacturing or distributing equipment like cranes and conveyor belts, or if you are a contractor maintaining systems such as boilers and fire protection equipment, it is essential to explore the capabilities of PENTA software to optimize your field service operations. By adopting such innovative tools, your organization can significantly improve efficiency and customer loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Logi Analytics No 
MySQL No 
OnBase No 

Integrations

Amazon Web Services (AWS) Yes 
Logi Analytics Yes 
MySQL Yes 
OnBase Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PBE

Founded

1971

Country

United States

Website

pbegrp.com/communications/scada/

Vendor Details

Company Name

Penta Technologies

Founded

1968

Country

United States

Website

www.penta.com/field-service-software/

Product Features

Mining

3D Modeling No 
Cross Section Creation No 
Data Exchange No 
Data Storage No 
Exception Notification No 
Fence Diagrams No 
Log Map Creation No 
People Tracking No 
Pit Optimization Reporting No 
Risk Management No 
Volumetrics No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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