Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The needs for customer telemetry are varied and ever-changing. PBE delivers a broad range of systems designed to offer dependable, scalable, and inherently adaptable solutions to address these increasingly intricate requirements. Their modular SCADA-based hardware is capable of interfacing with both Ethernet and RF networks, which guarantees seamless integration with existing infrastructure. The Vantage software platform, expertly crafted by PBE, features an advanced and user-friendly centralized navigation interface that facilitates intelligent control, monitoring, and reporting capabilities. To ensure continuous improvement, PBE’s team of engineering specialists collaborates closely with clients to refine and expand available features and functionalities, including evacuation and emergency alert systems. Additionally, PBE provides comprehensive solutions for pump and motor control, fire and dust suppression, conveyor belt management, monitoring of leaky feeders, air quality assessment, and ventilation management, among others. This commitment to innovation ensures that PBE remains at the forefront of addressing the evolving needs of their customers.
Description
Field Service operations have evolved from being solely reactive, where technicians responded to equipment failures, to embracing a proactive approach facilitated by advanced field service software systems. This modern technology allows you to utilize comprehensive data about your customers' machinery, collected through mobile devices, enabling you to offer proactive service suggestions that help prevent costly downtimes and unexpected equipment malfunctions. Consequently, you can not only enhance customer satisfaction but also uncover additional sales opportunities and foster stronger relationships with your clients. Regardless of whether your business involves manufacturing or distributing equipment like cranes and conveyor belts, or if you are a contractor maintaining systems such as boilers and fire protection equipment, it is essential to explore the capabilities of PENTA software to optimize your field service operations. By adopting such innovative tools, your organization can significantly improve efficiency and customer loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Logi Analytics
No
MySQL
No
OnBase
No
Integrations
Amazon Web Services (AWS)
Yes
Logi Analytics
Yes
MySQL
Yes
OnBase
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PBE
Founded
1971
Country
United States
Website
pbegrp.com/communications/scada/
Vendor Details
Company Name
Penta Technologies
Founded
1968
Country
United States
Website
www.penta.com/field-service-software/
Product Features
Mining
3D Modeling
No
Cross Section Creation
No
Data Exchange
No
Data Storage
No
Exception Notification
No
Fence Diagrams
No
Log Map Creation
No
People Tracking
No
Pit Optimization Reporting
No
Risk Management
No
Volumetrics
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No