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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.

Description

Allow us to take care of your customer support needs. Our round-the-clock teams located in the UK are trained to resonate with your brand's voice, ensuring your customers are thoroughly satisfied! We can integrate our services in as little as a week, while systematically documenting knowledge throughout the onboarding phase. You have the flexibility to scale our services up or down according to your requirements. As your business evolves, we grow alongside you, seamlessly utilizing your existing tools. Our communication extends to all your channels, including social media, allowing us to engage with your customers where they are. We continuously analyze interactions to enhance our service, guaranteeing total customer satisfaction. A remarkable customer service experience not only fosters loyalty but also strengthens your brand reputation. Our award-winning UK-based support team is dedicated to mirroring your brand's voice, ensuring that every customer interaction leaves a positive impression. By collaborating with us, you will remain competitive and adept at satisfying the expectations of today's consumers. Additionally, join a network of customer success professionals who receive insightful updates from our industry directly to their inbox monthly. Staying informed about the latest trends can help you innovate and elevate your customer service strategy.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Magento Yes 
Salesforce Yes 
Shopify Yes 
WooCommerce Yes 
Agile CRM Yes 
AppFolio Investment Management Yes 
BigCommerce Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Insightly Yes 
Intercom No 
Propertyware Yes 
Schedulicity Yes 
Setmore Yes 
Squarespace Yes 
Volusion Yes 
Vonage Business No 
X-Cart Yes 
Yardi Breeze Yes 
Zoho CRM Yes 

Integrations

Magento Yes 
Salesforce Yes 
Shopify Yes 
WooCommerce Yes 
Agile CRM No 
AppFolio Investment Management No 
BigCommerce No 
HubSpot CRM No 
HubSpot Customer Platform No 
Insightly No 
Intercom Yes 
Propertyware No 
Schedulicity No 
Setmore No 
Squarespace No 
Volusion No 
Vonage Business Yes 
X-Cart No 
Yardi Breeze No 
Zoho CRM No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

$136.10 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PATLive

Founded

1990

Country

United States

Website

www.patlive.com

Vendor Details

Company Name

The SaaSy People

Country

United Kingdom

Website

thesaasypeople.com

Product Features

Alternatives

Alternatives