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features
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support

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Description

Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.

Description

You can enjoy all the advantages of having a receptionist without the need to recruit another part-time or full-time employee. Our virtual receptionist service provides you with a real, live person capable of answering your calls, scheduling appointments, and managing any reception tasks you require. Understanding the effort you put into earning your income, we, as a family-owned business, recognize that every dollar is significant. If your small business is unable to allocate funds for a full-time receptionist, our virtual option offers a budget-friendly solution. With this service, you are only charged for the time you utilize, ensuring you don’t waste any money. A virtual receptionist can streamline your schedule and handle your calls in a professional manner, allowing you to focus more on expanding your business. By opting for our live virtual receptionist, you can save money while still benefiting from a professional service at a much lower cost than hiring a new employee. Additionally, you have the flexibility to select when to use the service, ensuring that you only pay for what you actually need, providing you with both convenience and value. This way, you can maintain a high level of customer service without the financial burden of a full-time hire.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AppFolio Investment Management Yes 
Calendly Yes 
Clio Yes 
DaySmart Appointments Yes 
Etsy Yes 
Freshsales Yes 
Google Calendar Yes 
HubSpot Customer Platform Yes 
Insightly Yes 
Podio Yes 
Salesforce Yes 
Schedulicity Yes 
Shift4Shop Yes 
Shopify Yes 
Squarespace Yes 
Sugar Connect Yes 
Volusion Yes 
Wix Yes 
WooCommerce Yes 
Yardi Breeze Yes 

Integrations

AppFolio Investment Management No 
Calendly No 
Clio No 
DaySmart Appointments No 
Etsy No 
Freshsales No 
Google Calendar No 
HubSpot Customer Platform No 
Insightly No 
Podio No 
Salesforce No 
Schedulicity No 
Shift4Shop No 
Shopify No 
Squarespace No 
Sugar Connect No 
Volusion No 
Wix No 
WooCommerce No 
Yardi Breeze No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

$39.95 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

PATLive

Founded

1990

Country

United States

Website

www.patlive.com

Vendor Details

Company Name

Sunshine Communication Services

Founded

2015

Country

India

Website

www.sunshine1.com/answering-services/virtual-receptionist/

Product Features

Alternatives

Alternatives