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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.

Description

Specialty Answering Service stands out as a premier call center provider, assisting rapidly expanding companies in closing sales while offering exceptional live customer support around the clock. With friendly virtual receptionists and personalized call management, SAS ensures a remarkable virtual office experience. Currently, thousands of small businesses are taking advantage of our services, and our live-operator answering service is recognized as a leader in the field. We handle everything from message taking and phone orders to bilingual services and comprehensive virtual office solutions. It's interesting to note that 81% of organizations known for excellent customer service have a competitive edge over their rivals. You can trust that we consistently deliver the utmost quality care to your clientele. Understanding the importance of keeping expenses low, we offer our services at prices that suit any financial plan. Our team is dedicated to collaborating with you to develop a customized strategy that aligns perfectly with the unique needs of your business. With our expertise and commitment, we strive to enhance your customer interactions and support your growth.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AppFolio Investment Management Yes 
Calendly Yes 
DaySmart Appointments Yes 
Google Calendar Yes 
HubSpot CRM Yes 
Insightly Yes 
Mindbody Yes 
NetHunt CRM Yes 
Podio Yes 
Propertyware Yes 
Schedulicity Yes 
Setmore Yes 
Shift4Shop Yes 
Shopify Yes 
Squarespace Yes 
Volusion Yes 
Wix Yes 
X-Cart Yes 
Yardi Breeze Yes 
Zoho CRM Yes 

Integrations

AppFolio Investment Management No 
Calendly No 
DaySmart Appointments No 
Google Calendar No 
HubSpot CRM No 
Insightly No 
Mindbody No 
NetHunt CRM No 
Podio No 
Propertyware No 
Schedulicity No 
Setmore No 
Shift4Shop No 
Shopify No 
Squarespace No 
Volusion No 
Wix No 
X-Cart No 
Yardi Breeze No 
Zoho CRM No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

$34 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PATLive

Founded

1990

Country

United States

Website

www.patlive.com

Vendor Details

Company Name

SAS

Founded

1985

Country

United States

Website

www.specialtyansweringservice.net/answering-services/

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