Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
PAR Engagement enables restaurants to elevate customer relationships by unifying engagement tools under a single, connected ecosystem. It integrates campaign management, digital ordering, loyalty, and guest data into one solution that drives consistency and measurable results. Through PAR Punchh, operators can build long-term loyalty programs with rewards and exclusive offers, while Accelerate adds gamification and AI-driven recommendations to boost participation. The platform’s guest data tools allow restaurants to build profiles from first visit through enrollment, unlocking deeper personalization and smarter segmentation. Its Digital Experience module ensures branded, consistent guest journeys across apps, websites, and other digital channels. Restaurants gain real-time control to launch offers, adjust content, and optimize campaigns for better ROI. With trusted scalability across 89,000+ locations and support from 34 of the top 100 restaurant brands, PAR Engagement proves its reliability and performance. Backed by consulting, onboarding, and ongoing support, it provides restaurants with not just software, but a partner invested in their success.
Description
Unlike other CRM platforms that only access a fraction of data from external systems, Maverick empowers you to identify, acknowledge, and reward your top guests—regardless of their booking source. With Maverick, hoteliers gain insights into their OTA clientele just as thoroughly as they do with direct bookings. The advanced guest management software compiles comprehensive profile information from the Windsurfer® CRS, ensuring that all data is matched and refined. This process creates intricate microsegments that enhance the effectiveness of guest communication strategies. Furthermore, Maverick features an intuitive integrated marketing solution designed for both email and text messaging campaigns, simplifying management tasks. The Profile Management tool plays a crucial role in organizing and consolidating guest data from various connected platforms, delivering an all-encompassing perspective on guest behaviors and preferences. Additionally, users have the flexibility to establish standardized fields and criteria for matching and merging profiles, further enhancing the utility of the software in understanding their clientele. Overall, Maverick stands out as a comprehensive tool for maximizing guest engagement and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Attentive
Yes
Desktop.com
Yes
Merchant Centric
Yes
Olo
Yes
OneDine
Yes
PAR
Yes
SAP Store
Yes
SpeedLine Pizza POS
Yes
Suntek Reporting
Yes
Toast Kitchen Display System
Yes
Integrations
Attentive
No
Desktop.com
No
Merchant Centric
No
Olo
No
OneDine
No
PAR
No
SAP Store
No
SpeedLine Pizza POS
No
Suntek Reporting
No
Toast Kitchen Display System
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PAR Technology
Founded
1968
Country
United States
Website
punchh.com
Vendor Details
Company Name
SHR, Sceptre Hospitality Resources
Founded
1987
Country
United States
Website
shr.global/maverick-customer-relationship-management/
Product Features
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No