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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

PAR Engagement enables restaurants to elevate customer relationships by unifying engagement tools under a single, connected ecosystem. It integrates campaign management, digital ordering, loyalty, and guest data into one solution that drives consistency and measurable results. Through PAR Punchh, operators can build long-term loyalty programs with rewards and exclusive offers, while Accelerate adds gamification and AI-driven recommendations to boost participation. The platform’s guest data tools allow restaurants to build profiles from first visit through enrollment, unlocking deeper personalization and smarter segmentation. Its Digital Experience module ensures branded, consistent guest journeys across apps, websites, and other digital channels. Restaurants gain real-time control to launch offers, adjust content, and optimize campaigns for better ROI. With trusted scalability across 89,000+ locations and support from 34 of the top 100 restaurant brands, PAR Engagement proves its reliability and performance. Backed by consulting, onboarding, and ongoing support, it provides restaurants with not just software, but a partner invested in their success.

Description

Unlike other CRM platforms that only access a fraction of data from external systems, Maverick empowers you to identify, acknowledge, and reward your top guests—regardless of their booking source. With Maverick, hoteliers gain insights into their OTA clientele just as thoroughly as they do with direct bookings. The advanced guest management software compiles comprehensive profile information from the Windsurfer® CRS, ensuring that all data is matched and refined. This process creates intricate microsegments that enhance the effectiveness of guest communication strategies. Furthermore, Maverick features an intuitive integrated marketing solution designed for both email and text messaging campaigns, simplifying management tasks. The Profile Management tool plays a crucial role in organizing and consolidating guest data from various connected platforms, delivering an all-encompassing perspective on guest behaviors and preferences. Additionally, users have the flexibility to establish standardized fields and criteria for matching and merging profiles, further enhancing the utility of the software in understanding their clientele. Overall, Maverick stands out as a comprehensive tool for maximizing guest engagement and satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Attentive
Desktop.com
Merchant Centric
Olo
OneDine
PAR
SAP Store
SpeedLine Pizza POS
Suntek Reporting
Toast Kitchen Display System
Toast POS
Zuppler
me&u

Integrations

Attentive
Desktop.com
Merchant Centric
Olo
OneDine
PAR
SAP Store
SpeedLine Pizza POS
Suntek Reporting
Toast Kitchen Display System
Toast POS
Zuppler
me&u

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PAR Technology

Founded

1968

Country

United States

Website

punchh.com

Vendor Details

Company Name

SHR, Sceptre Hospitality Resources

Founded

1987

Country

United States

Website

shr.global/maverick-customer-relationship-management/

Product Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Product Features

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