Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
P360's ZING engagement suite is a sophisticated omnichannel marketing platform crafted to improve interactions between pharmaceutical companies and healthcare professionals. Acknowledging the changing demands of the pharmaceutical sector, ZING delivers a well-rounded solution that encompasses compliant text messaging, voice and video communication, alongside AI-driven analytics for effective engagement. Remarkably, 82% of healthcare professionals surveyed expressed a preference for text messaging with representatives compared to other methods, while text messages achieve an impressive average open rate of 98%, far exceeding the 20-30% open rate typical of emails. The suite includes integrated messaging options such as SMS, WhatsApp, Viber, Line, and KakaoTalk, facilitating smooth and compliant communication. Additionally, the platform harnesses EdenHelp-powered generative AI for enhanced data analysis, yielding actionable insights and automating routine tasks to enhance productivity. With its diverse features, ZING not only streamlines communication but also empowers healthcare professionals by providing them with the information they need in a timely manner.
Description
Sendkey is a software platform tailored for pharmacies that enhances prescriber and patient engagement by streamlining and automating communication processes, allowing pharmacies to handle both incoming and outgoing interactions through a unified interface that encompasses text (including two-way SMS), fax, voice, and email. This innovation minimizes manual tasks while fostering stronger relationships with patients and healthcare providers. Additionally, it caters to a variety of pharmacy workflows, including specialty, infusion, retail, and mail-order, by automating essential reminders like refill campaigns and prescription alerts. Patients are empowered to confirm their pickups or deliveries via text, and the platform sends personalized health messages or campaigns based on adaptable business rules and segmentation. It brings together SMS and fax conversations into a single queue-based inbox, allows for attachments linked to specific patient records, and ensures that patients receive timely updates on refill statuses while adhering to opt-out regulations. Ultimately, Sendkey not only enhances operational efficiency but also enriches the overall patient experience by keeping them well-informed about their medication needs.
API Access
Has API
No
API Access
Has API
No
Integrations
KakaoTalk
No
LINE
No
Viber
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
P360
Founded
2015
Country
United States
Website
www.p360.com/zing/
Vendor Details
Company Name
keycentrix
Founded
1974
Country
United States
Website
keycentrix.com/sendkey/
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No