Average Ratings 3 Ratings
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Description
OxyCRM is a customer relationship management solution built to help small, medium, and large businesses improve sales processes, customer service, marketing operations, and customer engagement. The platform centralizes customer data, communications, incidents, leads, campaigns, workflows, and reporting so employees can collaborate more effectively and access important information in real time. Its intelligent dashboards, graphical reports, and analytics tools provide visibility into CRM performance, marketing effectiveness, lead generation, conversions, and service activities. OxyCRM supports multi-channel customer interaction management across email, SMS, inbound and outbound call centers, websites, walk-ins, postal communications, social media, and external agencies. The system can automatically read emails, process SMS messages, manage uploaded incidents, trigger workflows, and send notifications or escalations through email and SMS. Users can configure workflows, categorize queries, attach documents to incidents, reassign cases, set reminders, and track open or closed customer issues from a single screen. The platform also includes modules for enterprise lead management, customer profiles, channel partners, targets, incentives, campaigns, KYC, IVR integration, commissions, and knowledge base management. As a web-based CRM, OxyCRM can be deployed quickly and accessed through a subscription model. By combining automation, analytics, communication tools, and customer data management, OxyCRM helps organizations improve productivity, reduce errors, and build stronger customer relationships.
Description
OxyeProcure is an intelligent procurement management platform designed to help businesses digitize and automate their complete purchasing lifecycle. The software supports cloud, on-demand, and on-premises deployment models, giving organizations flexibility based on their operational and IT requirements. It helps procurement teams manage supplier selection, purchase requisitions, approval workflows, RFQs, quotations, purchase orders, delivery tracking, goods receipts, inventory, invoices, and supplier payments from one integrated system. Built-in supply chain management capabilities help organizations improve spend visibility, reduce operational costs, accelerate approvals, and minimize manual data entry. OxyeProcure includes supplier registration, vendor comparison, catalog management, supplier evaluation, reverse auctions, audit trails, role-based access controls, and enterprise workflow management. The platform also supports multi-currency transactions, local tax compliance, warehouse management, quality control, fixed asset tracking with barcode, QR code, or RFID, and ERP application integration. Notifications through SMS, email, and WhatsApp help teams stay updated on approvals, deliveries, exceptions, and procurement activity. Dashboards and reports provide procurement leaders with visibility into spend, supplier performance, order status, and process efficiency. By connecting procurement, suppliers, inventory, finance, and approvals, OxyeProcure helps organizations create a faster, more transparent, and more compliant procure-to-pay process.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SunSmart Global
Founded
2004
Country
India
Website
sunsmartglobal.com/oxycrm/
Vendor Details
Company Name
SunSmart Global
Founded
2004
Country
India
Website
www.sunsmartglobal.com/business-project-management-dubai-qatar-uae-usa-london/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
