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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OwnerGo serves as a versatile online platform designed for various residential communities such as condos, apartments, townhomes, and single-family homes. It provides homeowners and residents with essential information while automating administrative tasks, thus alleviating the burden of bookkeeping. The platform efficiently oversees leasing processes by reminding homeowners to submit their tenant leases and managing an approval queue for those documents. With the integrated work order management feature, residents can easily upload images of issues, enabling you to oversee projects from initiation to completion seamlessly. Additionally, vendors can interact with the system by submitting bids and updating their service requests, ensuring transparency and communication. Board members will find a comprehensive array of resources at their disposal, from architectural proposals to resident contact details and vehicle registrations. Foster community engagement through the discussion forum, encouraging homeowners and tenants to participate actively in conversations, creating an inclusive atmosphere for collaboration. This interactive platform not only streamlines management tasks but also builds a stronger sense of community among residents.

Description

Toveta serves as a comprehensive software solution for aftercare and defect management tailored specifically for residential developers. It enables customer care teams to efficiently oversee service requests once homes are transferred to new owners, tracking everything from the initial homeowner reports to the final resolution of cases. Homeowners can easily report issues by submitting photos and pinpointing defects on a floor plan, while also being able to monitor progress, access important documents, and communicate directly with the developer's team. Meanwhile, staff members are equipped to review these reports, establish deadlines, delegate tasks to either in-house teams or external contractors, and coordinate necessary visits. Contractors have a clear view of their assigned tasks and can provide evidence of completion, after which the developer's team decides whether to close the case or send it back for further work. All records of defects, documents, and communications are retained with the property, ensuring that context is maintained through various developments and personnel transitions. Toveta also features a homeowner portal that reflects the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard for metrics. Moreover, the pricing structure is based on the number of active homes, eliminating additional fees for staff, homeowners, or contractors, making it a flexible choice for developers. This all-in-one platform streamlines the aftercare process, enhancing the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Shipplicity

Founded

2007

Country

United States

Website

www.primalease.com/f/

Vendor Details

Company Name

Wise Monks

Founded

2008

Country

Lithuania

Website

toveta.app/

Product Features

HOA

Calendar Management Yes 
Committee Management No 
Document Management Yes 
Event Management Yes 
Member Communities Yes 
Member Directory Yes 
Online Payment Processing Yes 
Property Database Yes 
Website Management Yes 
Work Order Management Yes 

Product Features

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

Alternatives

Alternatives