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Description
Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications.
With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere.
Key Features Include:
- **Shared Team Inbox:** Collaborate efficiently with team members.
- **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers.
- **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly.
- **WhatsApp Automation:** Streamline conversations to engage customers effectively.
- **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp.
- **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency.
In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.
Description
WhatsApp4Dynamics, a productivity application for Microsoft Dynamics 365 CRM, is a product of the Microsoft Dynamics team. The app allows users to communicate with customers, prospects, and business partners around the world via WhatsApp without leaving the CRM ecosystem. WhatsApp4Dynamics allows sales, service and marketing teams to communicate efficiently. The app allows you to communicate effectively to serve clients, market products and service, and reach clients in an easy, fast and effective manner. Take your business to a new level with WhatsApp4Dynamics. Increase your customers' reach by sending short and concise informative messages instead long descriptive emails.
API Access
Has API
API Access
Has API
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Pricing Details
$53.00
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ownchat
Founded
2022
Country
India
Website
ownchat.app
Vendor Details
Company Name
Inogic
Founded
2006
Country
India
Website
www.inogic.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics