Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Revolutionize your sales approach with the exclusive platform designed for recruiting remote sales professionals, overseeing and managing your team, tracking results, and evaluating success. This allows you to have an “in-house” team that operates remotely. With a flexible model that entails no commitments, no minimum requirements, and no lengthy contracts, scaling your team becomes a straightforward process. Unlike standard talent platforms, Overpass is dedicated solely to remote sales representatives with expertise across more than 100 industries. This specialization leads to quicker hiring processes, reduced training times, increased representative retention, and a healthier profit margin. Through a single web-based application, your remote team can access leads, follow scripts, make calls, send emails, and report their results—all without the need to invest heavily in calling infrastructure. This system enhances accountability while boosting profitability. Moreover, using your web browser, you can conduct live call monitoring and give feedback in real-time or post-call, facilitating continuous training and improvement. No matter where your remote team members are situated, you maintain complete control over their activities and performance. This innovative approach empowers you to adapt swiftly to market demands while maximizing your sales potential.
Description
LiveVox's SpeechIQ is an intuitive speech analytics software that targets remote teams. It automatically scores and monitors customer interactions to give insight into interactions and calls. It uses sentiment and keyword recognition technology to alert you to emerging risks. Advanced filtering capabilities allow you to quickly find calls.
SpeechIQ includes advanced search and filtering capabilities that will help you quickly find the calls you need. This system is easy to use and powerful. It provides remote call centers with automation, analytics, and assistance.
LiveVox's advanced speech analytics reduces risks, empowers agents and provides insights that could transform your business.
API Access
Has API
No
API Access
Has API
No
Integrations
LiveVox
No
Pricing Details
$160 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Overpass
Founded
2014
Country
United States
Website
www.overpass.com
Vendor Details
Company Name
LiveVox
Country
United States
Website
livevox.com
Product Features
Product Features
Speech Analytics
Automatic Transcription
No
Call Center Management
No
Call Recording
No
Customer Experience Management
No
Data Security
No
Natural Language Processing
No
Predictive Analytics
No
Self-Service Search
No
Sentiment Analysis
No
Surveys & Feedback
No